Performance satisfaction survey #034 - department of health and human services
Ended Awarded Last action
- Contract number
- 140D0423F0276
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $32,989
Award facts
- Opportunity
-
- 140D0423Q0281 Solicitation number
- Contract value 100% obligated
- $32,989.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $32,989 |
About this award
The Department of Health and Human Services awarded a $32,989 firm fixed-price Blanket Purchase Agreement (BPA) call to CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan. This contract, awarded on February 22, 2023, with an ultimate completion date of September 21, 2024, represents a single call order under CFI Group's existing General Services Administration Multiple Award Schedule BPA for performance satisfaction survey services. The contract carries no set-aside designation, indicating open competition in the federal marketplace.
CFI Group USA LLC specializes in designing and implementing customer satisfaction surveys and performance assessments for federal agencies, with particular expertise in the American Customer Satisfaction Index methodology. Under this award and the parent BPA—which maintains a $13.6 million ceiling through May 2025—the company provides comprehensive survey services including design, data collection, analysis, and recommendations to measure program effectiveness and stakeholder feedback across civilian federal agencies. The parent vehicle has generated over 30 call orders from multiple agencies, including the Departments of Education, Treasury, and Veterans Affairs, as well as independent agencies such as the Social Security Administration and Small Business Administration.
Quick answers
Who was awarded contract 140D0423F0276?
140D0423F0276 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on February 22, 2023.
How much is contract 140D0423F0276 worth?
The government has obligated $32,989 on 140D0423F0276.
Which agency awarded contract 140D0423F0276?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0276, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F0276 an order under another contract?
Yes. 140D0423F0276 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F0276 competed?
The extent of competition for 140D0423F0276 was full and open competition.
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