Performance satisfaction survey #006 - national institute of health

Ended Awarded Last action

Contract number
140D0422F0343
Awardee
Awarding agency
Obligated
$18,793

Award facts

Opportunity
  • 140D0422Q0391 Solicitation number
Contract value 100% obligated
$18,793.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00001 $0
Original award $18,793

About this award

The National Institute of Health, through the Office of Policy Management and Budget, awarded a $18.8K firm fixed-price contract to CFI Group USA LLC for Performance Satisfaction Survey #006. This Blanket Purchase Agreement (BPA) call, which commenced on August 1, 2022 and concluded on July 31, 2023, represents a single task order under CFI Group USA's larger GSA Multiple Award Schedule (MAS) contract. The work was performed in Ann Arbor, Michigan, where CFI Group USA LLC maintains its headquarters as a specialized market research and consulting firm focused on customer satisfaction assessment and federal program evaluation.

CFI Group USA LLC, a for-profit consulting entity registered in the System for Award Management since 2002, leverages the American Customer Satisfaction Index (ACSI) methodology to measure agency performance and stakeholder feedback across the federal government. This contract award carries no set-aside designation, indicating open competition in the federal marketplace. The company operates under a larger GSA MAS BPA valued at $13.6M through May 2025, which has generated over 30 call orders from multiple federal agencies including the Departments of Health and Human Services, Education, Treasury, and Veterans Affairs. Survey services delivered under such arrangements typically encompass design, data collection, analysis, and recommendations to enhance federal program effectiveness and customer satisfaction metrics.

Quick answers

Who was awarded contract 140D0422F0343?

140D0422F0343 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on August 1, 2022.

How much is contract 140D0422F0343 worth?

The government has obligated $18,793 on 140D0422F0343.

Which agency awarded contract 140D0422F0343?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0422F0343, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0422F0343 an order under another contract?

Yes. 140D0422F0343 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0422F0343 competed?

The extent of competition for 140D0422F0343 was full and open competition.

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