Work Inc.

Work Inc., a Boston-based AbilityOne non-profit agency specializing in facility support services and vocational rehabilitation for individuals with disabilities, operates as a prime contractor delivering custodial, grounds maintenance, food service, and facility operations across federal agencies in the northeastern United States, with no material subcontractor footprint. Work Inc. competes exclusively full-and-open; it holds no SBA set-asides and participates in no set-aside categories.

Work Inc.'s capability portfolio centers on janitorial and custodial services, grounds maintenance, landscaping, snow removal, power washing, window washing, food service operations, and specialized facility maintenance. Representative work includes a $14.8 million definitive contract with the National Archives and Records Administration for Certified Facilities Management at the John F. Kennedy Presidential Library through March 2028; a $4.7 million definitive contract with the Army Reserve Command for facility operations at the Barnes Building in Boston through June 2028; a $2.1 million purchase order from the EPA Region 1 for administrative and facilities support services through January 2030; and recurring multi-year food service delivery orders from Army Sustainment Command at Natick, Massachusetts, ranging from approximately $800,000 to $885,000 per order. Work Inc. holds a $54.3 million single-award IDC with GSA Region 1 (awarded December 2022, completion November 2026) for custodial and related facility support across ten locations in Massachusetts, from which dozens of small delivery orders have been issued for discrete tasks such as window washing, carpet cleaning, snow removal, and landscaping at federal courthouses and office buildings.

Customer concentration is heavily weighted to civilian facility-management customers. GSA Region 1 dominates both volume and dollars, representing 135 awards valued at $151 million (47% of combined potential value). The National Archives and Records Administration follows with 7 awards totaling $46.1 million, driven primarily by the Kennedy Library contract. Department of the Army Sustainment Command (food service and facility operations) accounts for 29 awards, $16.6 million; the Department of the Navy Naval Facilities Engineering Command contributes 5 awards, $15.9 million; and the Department of Transportation (Volpe Center custodial) adds 4 awards, $14.5 million. Forty-nine distinct customer agencies are served across the portfolio, but the top five funders account for 76% of combined potential value, indicating significant concentration in GSA and NARA work.

Work Inc. maintains position on five named parent vehicles: a Basic Ordering Agreement (V797P2019) carrying 252 task orders; a Veterans Administration BOA (VA797BO0029) with 153 task orders; Army Sustainment Command's Indefinite Delivery Contract W912CG07D0001 with 33 task orders, $1.9 million combined potential value; GSA Region 1's IDC 47PB0023D0001 (the $54.3 million facility support contract) with 32 task orders; and GSA Multiple Award Schedule GS01P02BWC0125 with 18 task orders. The BOA vehicles carry minimal per-task-order value; the IDCs and schedule are the material transactional vehicles.

Activity has remained steady at 11 to 21 awards per year over the past five years, with 12 awards already recorded in 2026. Twelve awards totaling $22.7 million in combined potential value carry ultimate completion dates within the next twenty-four months, presenting a moderate recompete exposure window centered on GSA Region 1 delivery orders and smaller Army and Navy task orders. The vendor's award footprint spans back to 1984, reflecting long-standing tenure in federal facility services.

Service Contract Inventory data captures a subset of Work Inc.'s federal service-contract activity above the $150,000 threshold. SCI-reported invoiced revenue totaled $1.1 million in FY2022 and $1.1 million in FY2023 across approximately 8.8 and 9.1 FTEs respectively, with no SCI-reportable invoicing recorded in FY2024 in the source data. On federal service contracts captured in SCI, government-paid rates clustered tightly around $57/hr across the tenth, median, and ninetieth percentiles, indicating standardized facility-labor pricing. Work Inc. performs substantively all delivery work in-house; the average sub-hours share across prime contracts reported in SCI was zero percent. Federal grant sub-awards total five, all routed through the Rhode Island Department of Human Services for vocational training and work-readiness services to Rhode Island Works customers, dating from January 2025 and April 2026.

Work Inc.'s posture is that of a specialized non-profit operator focused on federal facility maintenance and food service delivery, competing on demonstrated capability and mission alignment (disability employment) rather than on price or through subcontractor networks. The organization's tenure, geographic concentration in New England, and dominant position on GSA Region 1's largest facility-support vehicle position it as a stable, reliable source for routine federal custodial and grounds-maintenance task orders.