Total System Services, Inc.

Total System Services, Inc., a for-profit Subchapter S corporation headquartered in Boise, Idaho, delivers comprehensive facilities maintenance and building operations services to federal agencies as a prime contractor exclusively — 831 awards across 27 customer agencies with no sub-award footprint. The vendor competes in the open market without set-aside designation and operates as a small business.

Total System Services' federal portfolio concentrates overwhelmingly on GSA Public Buildings Service Region 10, which accounts for 646 of 831 awards (78% of total count) and $108.9 million of the $130.3 million combined potential value (84% of the portfolio). The vendor holds three core single-award BPAs under the GSA Multiple Award Schedule: a $3.5 million janitorial and mechanical services BPA for Medford, Oregon facilities (James A. Redden U.S. Courthouse and USGS Building), a $2.7 million janitorial, mechanical, and ground services BPA for Eugene, Oregon, and a $1.1 million FDA and NARA operations and maintenance BPA for Seattle and Bothell, Washington. Beyond GSA Region 10, the U.S. Army Corps of Engineers at Walla Walla, Washington, is the second-ranked customer by potential value, with a $1.7 million facilities maintenance delivery order (exercising Option Year One through November 2026), the GSA Federal Acquisition Service carries $9.4 million across two awards, and the Department of the Interior Bureau of Land Management places numerous small orders. Work performed at all three GSA BPA locations includes HVAC repairs, electrical installation, plumbing work, mechanical equipment maintenance, janitorial services, roof repairs, building automation system repairs, emergency generator maintenance, landscaping, and water flushing and testing.

Representative named awards capture the vendor's scope: a $746,809 firm fixed-price BPA call from GSA Region 8 on April 29, 2026, for bridge facility and archives work in Seattle (FDA and NARA locations), a $1.7 million Corps of Engineers headquarters maintenance delivery order modification at Walla Walla, Washington, exercising Option Year One, a $566,892 small-business-set-aside facilities maintenance purchase order from the Department of Veterans Affairs Boise Regional Benefit Office covering HVAC, mechanical system repairs, landscaping, and fire system testing, and a recurring $2.7 million ground services BPA extending through March 2032. On the GSA Schedule, the vendor offers 21 labor categories spanning hourly rates of $48.13 to $155.72, including general maintenance workers ($66.96/hr), maintenance electricians ($91.26/hr), stationary engineers ($113.64/hr), and contract managers ($155.72/hr), with most roles requiring security clearance and ranging from high school equivalent through associate degree qualifications.

Service Contract Inventory data shows SCI-reportable invoiced revenue of $1.4 million in FY2022 and $1.4 million in FY2024, with minimal FY2023 activity; FY2022 operations involved 6.8 full-time equivalents, dropping to 5.6 FTEs in FY2024 across SCI-reportable prime contracts. On SCI-covered federal service contracts, government-paid hourly rates median around $87.86/hr, with the 10th percentile at $63.54/hr and the 90th percentile at $139.22/hr. The vendor performs all reported work without subcontractor support — zero sub-hours across its SCI-reportable prime contracts. Activity has remained relatively stable year over year (11 awards in 2022, 13 in 2024, 2 in 2025, and 5 to date in 2026), with only 4 awards (combined potential value $1 million) facing ultimate completion inside the next twenty-four months, presenting minimal recompete exposure. The vendor's geographic footprint centers on the Pacific Northwest — primarily Washington and Oregon — with subordinate operations in Alaska, Idaho, and the broader GSA Region 10 area. Total System Services holds no parent contracts beyond GSA MAS and the named single-award BPAs and operates exclusively as a prime, positioning the vendor as a specialized, region-focused facilities maintenance provider rather than a broader federal systems integrator or strategic teaming partner.

Facilities Maintenance Services including Operations & Maintenance; Mechanical, Electrical, Plumbing, Architectural, Janitorial, Grounds, Miscellaneous Repair; Building Automation including DDC Controls; LEED EBOM Accreditation.