The Ross Agency, Inc.

The Ross Agency, Inc., a service-disabled veteran-owned small business headquartered in Springfield, Illinois, is a federal contractor specializing in Equal Employment Opportunity investigation services, medical credentialing verification, and workplace compliance support. The company holds certifications as a small disadvantaged business and veteran-owned enterprise, positioning it to compete for set-aside contract opportunities across federal agencies. With a robust portfolio of federal awards totaling approximately $31.8 million in combined contract ceiling values, The Ross Agency demonstrates substantial expertise in delivering specialized investigative, administrative, and compliance services that support critical federal operations.

The Ross Agency has secured substantial prime federal contract awards across multiple agencies, with a particular concentration of work for the Department of Veterans Affairs and the Bureau of Indian Affairs. Most recently, the VA Strategic Acquisition Center Frederick awarded the company a $4.48 million firm fixed-price definitive contract in December 2025 for Medical Disability Examination examiner credentials and licensing verification services, leveraging The Ross Agency's existing $23.8 million contract portfolio with the VA for medical credentialing initiatives. The company also holds a $2.03 million delivery order under an existing $5 million IDIQ pilot contract with the VA for Equal Employment Opportunity investigation services supporting the North Atlantic District, with an ultimate completion date of August 17, 2026. Additionally, The Ross Agency was awarded a $1.34 million firm fixed-price purchase order by the Bureau of Indian Affairs for comprehensive Equal Employment Opportunity support services, including complaint processing, training, case file management, and investigations for the BIA's Central Office. The BIA contract, which commenced April 1, 2022, and extends through March 31, 2027, represents a total small business set-aside and requires the contractor to process a minimum of 60 cases annually. Work under these contracts is performed at various locations, including the company's Springfield, Illinois headquarters and facilities in Herndon, Virginia, as well as government sites.

The Ross Agency maintains two significant Indefinite Delivery Vehicle contracts that provide government-wide access to its services. The company holds a $5 million IDIQ contract with the VA Strategic Acquisition Center Frederick for Equal Employment Opportunity investigation services in the North Atlantic District 1 region, which operates under a fixed-price structure with economic price adjustment provisions through August 17, 2026. More broadly, The Ross Agency was awarded a $20 million Federal Supply Schedule contract by the General Services Administration Federal Acquisition Service in April 2025, effective through April 27, 2030. This multiple award schedule contract (47QRAA25D008L) establishes a government-wide indefinite delivery vehicle enabling federal agencies to procure Equal Employment Opportunity investigation and support services on an as-needed basis. Under the GSA contract, The Ross Agency offers comprehensive Equal Employment Opportunity services organized under Special Item Number 561EEO, including case processing, discrimination complaint investigation, Equal Employment Opportunity counseling, and workplace dispute resolution support. The Federal Supply Schedule vehicle establishes a maximum order limit of $1,000,000 per task order, with performance conducted primarily at the contractor's Springfield, Illinois location, and provides federal agencies access to standardized Equal Employment Opportunity investigative and administrative services with tiered pricing structures ranging from $211.59 to $5,301.57 depending on service type and contract year.