Richard ROY Inc.

Richard ROY Inc., doing business as Promis, is a veteran-owned small business manufacturer of prosthetic devices and artificial limbs based in Littleton, New Hampshire, operating as a prime contractor exclusively for the Department of Veterans Affairs Veterans Integrated Service Network 1 (VISN 1). The vendor competes in full-and-open procurements with no set-aside designation across all 118 recent awards, spanning more than two decades of federal work dating to 2004.

Promis manufactures and delivers prosthetic devices, artificial limbs, and related repair services to support VA healthcare delivery across the New England region (Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island). Work is performed at the contractor's primary facility in Littleton, New Hampshire, with subsidiary performance locations in Manchester, New Hampshire, and White River Junction, Vermont. The vendor's capability portfolio is tightly focused on NAICS 339113 (Surgical Appliance and Supplies Manufacturing) and PSC 6515, with 106 of 118 awards falling under surgical appliance and supplies manufacturing. Representative recent work includes a $53,158.76 BPA call issued September 9, 2025, a $34,384.45 BPA call issued July 16, 2024, and a $73,735.26 delivery order issued May 16, 2023, all under VISN 1 vehicles.

Customer concentration is absolute and singular: VISN 1 accounts for 109 of 118 awards (92% of awards) and the entire $12.5 million combined potential value. The vendor has zero subcontract exposure and holds no position on government-wide vehicles, BPAs outside VISN 1, or agency-wide IDIQs. All work flows through VISN 1-specific indefinite delivery contracts and blanket purchase agreements. The top parent vehicles are an Indefinite Delivery Contract (37 task orders, $398 thousand combined potential value), a Blanket Purchase Agreement 36C24124A0038 awarded January 31, 2024, running through January 30, 2029 (19 task orders, $409 thousand combined potential value), and three additional VISN 1 IDCs with 13 to 18 task orders each. Only one award ($18 thousand) reaches ultimate completion within the next twenty-four months, presenting minimal recompete exposure in the near term.

Activity has remained steady in recent years — three awards in 2022, six in 2023, eleven in 2024, five in 2025, and five through May 2026 — reflecting consistent quarterly or semi-annual call ordering from a single, stable customer. Combined dollars obligated total $1.9 million against a $12.5 million combined potential value, indicating execution of approximately 15% of ceiling value across all current vehicles. The vendor's exclusive reliance on VISN 1 and the absence of pipeline diversification beyond that single customer account creates both operational stability and strategic risk concentration.