Reliance Contractors Inc.

Reliance Contractors Inc., a Hispanic American-owned small disadvantaged business based in Miami, Florida, operates exclusively as a prime contractor providing janitorial, custodial, and facility maintenance services to federal agencies under total small business set-asides, competing in a narrowly defined service segment across 73 customer agencies with minimal subcontracting or teaming activity.

The vendor's federal footprint spans 376 awards since 2015, concentrated almost entirely in housekeeping and custodial services. Reliance Contractors defines its capability portfolio in concrete terms: floor maintenance, restroom cleaning, window washing, trash removal, and specialized services such as portable toilet rental and septic pumping at federal ranger stations, wildlife refuges, military installations, and administrative offices. Representative recent work includes a $460.8 thousand definitive contract with USDA Agricultural Research Service for janitorial services at the Grand Forks Human Nutrition Research Center in North Dakota (awarded September 1, 2026, base year through July 31, 2031), a $204.8 thousand definitive contract with USDA Forest Service for janitorial services at Wenatchee River Ranger District facilities in Washington (October 1, 2025, through September 30, 2030), and a $327.25 thousand definitive contract with Department of Interior Fish and Wildlife Service for custodial services at Alaska Maritime National Wildlife Refuge Visitor Center in Homer, Alaska (April 10, 2026, through April 19, 2031). The vendor also holds a $416.2 thousand firm fixed-price award from National Park Service for day shift custodial services at Mount Rushmore National Memorial in South Dakota (April 12, 2024, through September 30, 2026).

Customer concentration reflects strong regional diversification within federal agencies rather than single-agency dominance. The top five customer agencies by award count account for approximately 32 percent of recent awards: USDA Forest Service Region 8 (Southern Region) leads with 33 awards valued at $1.1 million combined potential; Department of the Army Reserve Command follows with 26 awards totaling $2.2 million; USDA Forest Service Region 2 (Rocky Mountain Region) holds 22 awards at $1.3 million; USDA Forest Service Region 1 (Northern Region) has 21 awards at $1 million; and USDA Forest Service Region 6 (Pacific Northwest Region) lists 19 awards at $1.5 million. By potential value, the rankings shift slightly: Army Reserve Command anchors the top position at $2.2 million across 26 awards, followed by USDA Forest Service Region 5 (Pacific Southwest Region) and Region 6 at $1.5 million each. The Forest Service across all regions collectively accounts for the vast majority of the vendor's award portfolio, representing de facto single-agency customer concentration despite regional distribution.

Reliance Contractors holds no seats on government-wide acquisition contracts or major IDIQs. Instead, the vendor's vehicle position comprises exclusively single-award indefinite delivery contracts and blanket purchase agreements negotiated directly with individual agency regions and field offices. Named vehicles include a $100 thousand indefinite delivery contract with USDA Forest Service Southern Region for janitorial services at Frances Marion National Forest (awarded January 3, 2022, through December 31, 2026, with five delivery orders totaling $71.4 thousand); a $150 thousand blanket purchase agreement with USDA Forest Service Southern Region for Uwharrie Ranger District office services (awarded March 1, 2023, through February 29, 2028, with four BPA calls placed to date); a $160.5 thousand indefinite delivery contract with USDA Forest Service Pacific Northwest Region for Zig Zag Ranger Station janitorial services (awarded January 1, 2025, through December 31, 2029); a $57.8 thousand indefinite delivery contract with USDA Forest Service Pacific Northwest Region for Wenatchee Chelan Ranger District services (awarded April 21, 2025, through April 20, 2030); and a $100 thousand indefinite delivery contract with Department of the Air Force Air Combat Command for level 1 and level 2 cleaning at Minot Air Force Base, North Dakota (awarded April 25, 2023, through April 24, 2028). These vehicles are typical for the vendor's go-to-market approach—direct regional procurement without prime framework vehicles.

Activity trajectory shows consistent award volume over the recent five-year period: 33 awards in 2022, 55 in 2023, 53 in 2024, 47 in 2025, and 32 in 2026 year-to-date (through October 1, 2026). The vendor faces significant recompete exposure in the next twenty-four months, with 74 awards reaching ultimate completion dates totaling $5 million combined potential value. This recompete cliff reflects the typical five-year contract structures common in federal janitorial services (base year plus four one-year option periods), meaning a large cohort of awards from 2021–2022 will be cycling through competitive rebid or renewal processes during 2026–2027.

Service Contract Inventory captures one SCI-reportable record for FY2023 reflecting $76 thousand in invoiced revenue across 1.3 FTEs on the Customs and Border Protection Swanton Border Patrol Station custodial services contract. The derived government-paid rate on that contract was $29.08 per hour. Reliance Contractors self-performed all reported labor on this SCI-covered engagement with zero subcontractor hours. SCI data is fragmentary for this vendor because most of Reliance Contractors' federal contracts fall below the $150 thousand reporting threshold, so the $76 thousand FY2023 figure represents only the single large contract that crossed the SCI threshold; the vendor's actual federal services invoicing across its 376-award portfolio is substantially higher and not captured in Service Contract Inventory.

The vendor operates as a pure prime contractor with minimal subcontracting footprint. Of 376 total awards, 375 (100%) are prime contracts and one is a sub-award (a $0 ceiling canceled purchase order under Lockheed Martin for SWCS Logistics Support custodial work awarded May 19, 2022). Across SCI-reportable prime contracts, the vendor engaged zero average sub-hours share, meaning it self-performed 100 percent of labor on the SCI-covered engagement. This consistent self-performance model is characteristic across the Reliance Contractors portfolio; the vendor builds its own internal delivery teams rather than relying on subcontractors.

Reliance Contractors operates in a highly specialized and commoditized market segment. NAICS code 561720 (Janitorial Services) dominates with 361 of the 376 awards; secondary categories include 8 awards for septic tank and related services (NAICS 562991), 3 for solid waste collection (562111), 2 for plastics bag manufacturing (326111), and 1 for forestry support (561099). PSC codes align: 346 awards fall under Housekeeping–Custodial Janitorial (PSC S201), 8 under Housekeeping–Trash/Garbage Collection (PSC S202), 5 for lease or rental of equipment–toiletries (PSC T247), 4 for Housekeeping–Landscaping/Groundskeeping (PSC S215), and 3 for other housekeeping (PSC S206). The vendor competes almost exclusively under total small business set-asides; approximately 95 percent of historical awards carry this designation, with the remainder placed as full-and-open or against existing vehicles without explicit set-aside callouts. Reliance Contractors has no presence on 8(a) GWAC, HUBZone, SDVOSB, or WOSB vehicles; it relies entirely on direct competitive procurement against federal agency regional and field office solicitations where small business set-asides or the vendor's certified status drive award eligibility.