Procentrix, LLC

Procentrix, LLC, a foreign-owned for-profit corporation headquartered in Herndon, Virginia, operates as a federal IT services and application-development prime contractor delivering case management systems, enterprise platform integration, workflow automation, and cloud modernization services to civilian agencies and Department of Homeland Security on full-and-open competitive vehicles with no set-aside posture. The vendor competes predominantly under unrestricted IDIQs, GSA Schedules, and governmentwide GWACs rather than set-aside categories.

Procentrix's recent activity has accelerated sharply: from 2 awards in 2022 to 15 in 2026 year-to-date, anchored by three marquee contract vehicles awarded or renewed in late 2025 and November 2026. On December 17, 2024, GSA Federal Acquisition Service awarded Procentrix a seat on OASIS+ Unrestricted, a multiple-award IDIQ running through December 16, 2029, with no dollar ceiling specified. On December 29, 2025, the Missile Defense Agency awarded Procentrix a position on SHIELD (Scalable Homeland Innovative Enterprise Layered Defense), a $151 billion multiple-award IDIQ for research, development, production, and modernization of multi-domain homeland defense systems through December 28, 2035. On November 1, 2026, NASA awarded Procentrix a $20 billion GWAC seat under SEWP VI, a governmentwide IT products and services vehicle running through October 31, 2036. In parallel, Procentrix holds a standing position on SWIFT (Scalable Ways to Implement Flexible Tasks), Immigration and Customs Enforcement's $340 million shared-ceiling multiple-award IDIQ for enterprise application maintenance, integration, and customization.

Customer concentration is heavily skewed by dollar value rather than award volume. Across 78 percent of awards (137 of 176), the Securities and Exchange Commission leads by award count (69 awards, $560.8 million potential value), followed by the Department of Agriculture Food and Nutrition Service (21 awards, $44.1 million) and Immigration and Customs Enforcement (21 awards). However, by potential-value ranking, Immigration and Customs Enforcement dominates with $1.63 billion across 21 awards, reflecting large enterprise modernization orders. The Department of Transportation Federal Aviation Administration, via a single award, anchors $1 billion in potential value. The Department of Energy Federal Energy Regulatory Commission ($580.4 million), the Securities and Exchange Commission ($560.8 million), and the Treasury Office of the Comptroller of the Currency ($548.9 million) round out the top five by dollars. These five customers account for roughly 17 percent of the vendor's $24.73 billion combined potential value across all 176 awards.

Major recent prime awards include a $35.4 million firm fixed-price delivery order from Immigration and Customs Enforcement on September 29, 2026, under SWIFT for operations, maintenance, enhancements, and releases of Title III applications supporting ICE's linguistics unit and investigations. The same day, ICE awarded a $34.8 million SWIFT delivery order for operations, maintenance, administration, and integration of the OPLA Case Management System through February 28, 2031. A $26.2 million firm fixed-price SWIFT order from May 1, 2023, provides electronic forms, automated workflows, and linguistic support systems for Title III activities. On September 29, 2026, the Office of the Inspector General awarded Procentrix a $7.9 million delivery order under the GSA Multiple Award Schedule for development and implementation of an Investigative Case Management System through September 28, 2031. The vendor also holds a $4.87 million firm fixed-price case-management delivery order from the Railroad Retirement Board under the GSA MAS for ProCase docket case management system services through May 31, 2029.

The Multiple Award Schedule carries the heaviest transactional load: 132 task orders worth $1.56 billion in combined potential value. GSA's Information Technology Schedule 70 accounts for 84 task orders totaling $184 million. SWIFT, despite tighter scope, has generated only 6 task orders worth $148.6 million, reflecting the concentration of large individual orders. Five task orders against a One OIT vehicle sum to $179.5 million.

Procentrix operates primarily as a prime contractor (89 percent of awards, 157 of 176). Across SCI-reportable prime service contracts, the vendor self-performs approximately 67 percent of contractor hours and engages subcontractors for the remaining 33 percent, with a reported roster of 94 named subcontractors. SCI-reportable invoiced revenue on prime contracts totaled $284.7 million across FY2022–FY2025: $65.2 million in FY2022, $73 million in FY2023, $81.1 million in FY2024, and $65.3 million in FY2025. The FY2025 figure reflects a shift in FTE composition: reported FTE count climbed to 338 in FY2025 from 209 in FY2024, while invoiced revenue declined, indicating higher-volume labor delivery at lower average billing rates or contract mix changes. Median government-paid hourly rates run around $142.61 per hour, spanning from $117.41 at the 10th percentile to $185.25 at the 90th percentile on SCI-reported prime work. GSA Schedule labor spans 27 categories at rates from $93.59 per hour for entry-level Cloud Program Support Specialists (bachelor's degree, one year experience) through $275.89 per hour for Senior Product Specialists (bachelor's degree, six years experience); no security-cleared positions are offered.

Procentrix subcontracts heavily under two named primes. ECS Federal, LLC accounts for the preponderance of subcontract activity, including recurring awards for Architecture, Development, Engineering, and Management Services (ADEMS), Data Services Branch technical support, and federal supply schedule labor funding, with modifications dated as recently as August 2026. Peraton Technology Services Inc. holds subcontracts for Microsoft 365 development and operations support and SafetyAct.gov maintenance. Integral Federal, Inc. provided enterprise workflow and content management support to the Treasury Office of the Comptroller of the Currency in 2023.

Recompete exposure in the next twenty-four months totals six awards with combined potential value of $203.9 million, concentrated among Railroad Retirement Board ProCase (completing May 31, 2029), Office of Special Counsel ECMS (completed August 31, 2025), and Justice Management Division ECATS BPA (completing September 14, 2031), indicating near-term renewal cycles for established customer relationships. The vendor's capability footprint centers on application modernization, case management platform delivery, SharePoint and Microsoft 365 operations, enterprise architecture, and workflow automation for civilian federal agencies, with emerging defense exposure through SHIELD and Missile Defense Agency positioning.