Personable.com, Inc.

Personable.com, Inc., doing business as Personable COM Inc., is a minority-owned, self-certified small disadvantaged business based in Fountain Valley, California, that sells ScanWriter financial investigation and data analysis software to federal agencies as a prime contractor (100% of awards). Personable operates exclusively through full-and-open federal procurements without relying on socioeconomic set-asides, competing predominantly on the GSA Multiple Award Schedule (MAS) and through direct purchase orders to federal civilian agencies.

Personable's core capability is ScanWriter, a digital document capture and financial data analysis platform used for audits, fraud detection, investigations, and regulatory compliance. The software operates as both perpetual-license software and software-as-a-service delivery, with the vendor providing workstations, licenses, annual maintenance, professional services, and data processing support. Representative contracts include a $4.5 million IRS purchase order for ScanWriter Premium/Expert software, maintenance, and training (awarded September 2022, ultimate completion September 2026); a $4.2 million Immigration and Customs Enforcement definitive contract for computer equipment and software licenses for the Financial Crimes Unit (awarded September 2025, ultimate completion September 2030); and a $2.2 million IRS purchase order for ScanWriter Omni AI Professional Services (awarded July 2024, ultimate completion July 2028).

Customer concentration centers on Department of Justice entities and financial-crimes-focused agencies. By award count, the top five customers account for 55% of recent awards, led by DOJ US Attorney's Offices (13 awards, $172 thousand combined potential value) and DEA (10 awards, $112 thousand combined potential value). By potential value, the top five represent 55% of combined dollars, with the Internal Revenue Service anchoring the portfolio (4 awards, $7.4 million combined potential value), followed by ICE (9 awards, $6.3 million) and the Department of Labor's Office of the Assistant Secretary for Administration and Management (1 award, $1.4 million). The two rankings diverge notably: IRS places fewer awards but carries significantly higher dollar magnitude per award, while DEA and DOJ US Attorney's Offices generate volume through small renewal and maintenance orders (typically $3 thousand to $26 thousand per order).

Personable operates exclusively through the GSA Multiple Award Schedule, on which it holds 43 task orders generating $5.3 million in combined potential value. All recorded parent vehicles are MAS delivery orders; the vendor does not participate in GWACs, agency-specific IDIQs, or other multi-award vehicles. This narrows Personable's competitive exposure to agencies that actively purchase through GSA MAS.

Activity has remained flat year over year—12 to 13 awards annually from 2022 through 2025—with two awards recorded so far in 2026. Fourteen awards (combined potential value $7.3 million) reach ultimate completion within the next twenty-four months, creating moderate recompete exposure for those customers. Total combined potential value across all 78 prime awards is $31 million, with $15.5 million obligated to date (50% of ceiling).

SCI-reported federal service-contract invoicing captured $1.2 million in FY2024 (the only fiscal year with reportable invoicing in the source data) across roughly 13 FTEs; FY2023 carried zero SCI-reportable invoicing. On SCI-reportable prime contracts, Personable sourced no subcontractor hours (0% sub-engagement share), indicating full internal delivery. Median government-paid hourly rates ran $42.85/hr, with senior labor reaching $59.19/hr (90th percentile) and entry rates at $26.51/hr (10th percentile).

Personable operates as a pure software products vendor with no teaming relationships; all 78 awards are prime contracts and the vendor carries no named subcontractors in the source data. The software-licenses-and-maintenance business model, combined with GSA MAS exclusivity and lack of sub-engagement, positions Personable as a feeder to federal agencies with direct procurement authority rather than a subcontractor to larger systems integrators. The vendor's federal customer base spans 28 distinct agencies, but revenue concentration sits with IRS, ICE, and DOJ entities conducting financial investigations and compliance work.

Personable Inc. is a privately held company that was founded in 1998, with headquarters in Fountain Valley, California. Personable is dedicated to enable business professionals by automating the workflow of documents and manual work with proven technology in the digital age. Personable has published award winning software such as ScanWriter, SourceLink and WorkFlow DMS. Personable also provides hosting services for businesses across the United States.

Personable Inc.'s solutions benefit businesses of all types. Our clients are increasing productivity with 90% in time savings, maintaining data integrity with 100% data accuracy and overall creating more opportunities to grow their business. Automating data entry helps professionals fight fraud, maintain data security, meet deadlines and budgets, prepare data for deeper analysis, accelerate workflow and more. No matter what your business challenge may be, Personable Inc. is dedicated to finding you an effective solution.