Personable.com, Inc.

Personable.com, Inc., doing business as Personable COM Inc., is a minority-owned, self-certified small disadvantaged business headquartered in Fountain Valley, California, that develops and sells ScanWriter, a digital document capture and financial data analysis software platform, to federal civilian agencies exclusively as a prime contractor (100% of recent awards) through the GSA Multiple Award Schedule and direct purchase orders with no reliance on socioeconomic set-asides despite its SBA certifications.

ScanWriter is a perpetual-license and software-as-a-service platform designed for financial investigations, audits, fraud detection, and regulatory compliance across federal agencies. The software suite includes workstations, annual maintenance renewals, data processing services, and professional services delivery. Recent capability work anchors to three large prime awards: a $18.4 million multimodal AI investigative platform delivery order with the Internal Revenue Service (awarded September 2026, completing September 2030) for ScanWriter deployment; a $4.2 million Immigration and Customs Enforcement definitive contract (awarded September 2025, completing September 2030) for computer equipment and software licenses supporting financial crimes investigations; and a $4.5 million IRS purchase order (awarded September 2022, completing September 2026) for ScanWriter Premium/Expert software, maintenance, and training. The vendor also holds a $1.4 million Department of Labor recompete award (January 2023, completing February 2027) for bank statement and check scanning software workstation licenses.

Customer concentration centers on federal investigative and financial oversight agencies. The top five funding agencies by award count account for 56% of recent awards, led by the Department of Justice U.S. Attorney's Offices (14 awards, $178 thousand combined potential value) and the Drug Enforcement Administration (11 awards, $115 thousand), with Immigration and Customs Enforcement, the Executive Office for U.S. Attorneys, and the Internal Revenue Service rounding out the active set. However, the two rankings diverge sharply by dollar magnitude: the IRS alone commands $25.8 million (71% of combined potential value across the top five customers) across just five awards, while ICE places nine awards worth $6.3 million. The gap reflects Personable's business model — numerous small maintenance and license renewals scattered across a broad federal customer base, anchored by a handful of large software deployment and option-year exercise orders with IRS and ICE.

Personable places all work through the GSA Multiple Award Schedule, with 45 task orders carrying $23.7 million in combined potential value. The vendor competes full-and-open against the broader market and does not pursue set-aside vehicles despite holding minority-owned and small disadvantaged business certifications. Award trajectory has remained flat over the past five years — 12 awards in 2022 through 13 each in 2023, 2024, and 2025 — with 11 awards (combined potential value $4.8 million) reaching ultimate completion inside the next twenty-four months, creating recompete exposure concentrated in maintenance renewals and small workstation orders across multiple agencies.

Personable maintains a zero-subcontractor posture across both its prime contract portfolio and SCI-reportable service work; the vendor performs all deliveries internally. SCI-reported invoiced revenue totaled $1.2 million in FY2024 (13.2 FTEs) and $1.2 million in FY2025 (10.8 FTEs), reflecting two professional services contracts with the IRS. On those SCI-reportable prime contracts, median government-paid hourly rates ran around $42.85/hr, with senior labor pricing through $59.19/hr and entry-level rates around $26.51/hr. This SCI footprint is a narrow slice of Personable's federal services revenue — the vast majority of the vendor's $49.5 million combined potential value in recent awards is software licensing and maintenance, not labor services, and sits outside SCI's reporting threshold. The vendor operates exclusively through its own delivery infrastructure with no named subcontractors and no sub-award activity in the source record.

Personable Inc. is a privately held company that was founded in 1998, with headquarters in Fountain Valley, California. Personable is dedicated to enable business professionals by automating the workflow of documents and manual work with proven technology in the digital age. Personable has published award winning software such as ScanWriter, SourceLink and WorkFlow DMS. Personable also provides hosting services for businesses across the United States.

Personable Inc.'s solutions benefit businesses of all types. Our clients are increasing productivity with 90% in time savings, maintaining data integrity with 100% data accuracy and overall creating more opportunities to grow their business. Automating data entry helps professionals fight fraud, maintain data security, meet deadlines and budgets, prepare data for deeper analysis, accelerate workflow and more. No matter what your business challenge may be, Personable Inc. is dedicated to finding you an effective solution.