Susan Palmer

Susan Palmer, doing business as Palmer Reporting Services, is a woman-owned small business sole proprietorship based in Modesto, California that provides court reporting and legal transcription services to federal agencies exclusively as a prime contractor on small-dollar purchase orders. The vendor operates under NAICS 541461 (Court Reporting and Stenotype Services) and has been registered in SAM since 2002.

Palmer Reporting Services operates almost entirely within the Merit Systems Protection Board (MSPB) procurement ecosystem, holding the overwhelming majority of its federal footprint there. Across 103 recent federal awards totaling $192 thousand in combined potential value, MSPB accounts for 80 awards ($100 thousand) — 91% of award count and 52% of combined potential value — with work flowing through five distinct MSPB blanket purchase agreements: MSPBPA1206 (28 task orders, $50 thousand), MSPBPA1305 (23 task orders, $29 thousand), MSPBPA1512 (7 task orders, $10 thousand), 41311418A0010MSP (6 task orders, $3 thousand), and MSPBPA1712 (4 task orders, $2 thousand). The Defense Logistics Agency Distribution is the second-largest customer by dollar value (7 awards, $15 thousand), with work including a $6,250 purchase order awarded May 28, 2024 for Equal Employment Opportunity Commission hearing court reporting services in New Cumberland, Pennsylvania (subsequently cancelled via modification), a $3,130 total small business set-aside purchase order awarded June 26, 2024, and a $3,570 total small business set-aside purchase order awarded February 14, 2025. The Department of Labor, Department of the Navy, and Department of Justice contribute smaller volumes. Court reporting and stenotype services represent 92 of 103 awards; the remaining work is categorized as legal services, office administration, or document preparation.

Activity has been sporadic in recent years — one award in 2020 and 2021, two in 2024, one each in 2025 and 2026 — with the most recent award a $2,000 non-set-aside purchase order from Defense Logistics Agency Distribution awarded July 10, 2026 for court reporting services at New Cumberland, Pennsylvania. Palmer Reporting Services operates exclusively as a prime on small-dollar purchase orders and blanket purchase agreement calls; no subcontract work or sub-award relationships appear in the source data. The vendor's WOSB designation places it in the full-and-open competition pool and the small-business set-aside pool; about half of recent awards carry total small business set-aside language, with the balance awarded on an open basis.

Certified Electronic Reporter and Transcriber, CER-124, CET-124; Certified Verbatim Reporter-Master, Member ID 3418; Notary Public, State of California