North Bay Rehabilitation Services, Inc.

North Bay Rehabilitation Services, Inc., a non-profit AbilityOne agency headquartered in Rohnert Park, California, operates as a federal prime contractor providing grounds maintenance, janitorial services, facilities management, and women's apparel manufacturing to civilian and defense agencies. The organization employs individuals who are blind or have significant disabilities, integrating employment mission and federal service delivery across a portfolio of 444 prime awards spanning multiple agencies and contract vehicles with no subcontractor engagement.

North Bay's customer base concentrates heavily on civilian federal facilities operations. The Department of Homeland Security's U.S. Coast Guard anchors the portfolio with 160 awards valued at $142.1 million in combined potential value, representing 41% of all awards and 41% of total dollar value. The Department of Veterans Affairs holds three awards worth $50.9 million, driven by a single $16.9 million definitive contract for burial-flag manufacturing awarded in September 2022 with completion through December 2026. The Department of the Navy Installations Command ranks third with 45 awards valued at $30.7 million, concentrated on grounds maintenance at Naval Support Activity Monterey and other installations. Eighteen distinct customer agencies across the portfolio demonstrate broad agency penetration, with the top five customers accounting for 76% of combined potential value.

Capability scope divides between services and goods. On the services side, North Bay holds single-award indefinite delivery contracts with the Coast Guard ($7.41 million ceiling through November 2026 for janitorial and grounds maintenance at Novato Housing and Point Reyes remote communications facilities; $6.9 million ceiling through July 2028 for grounds maintenance at USCG Training Center Petaluma) and the Navy ($4.82 million contract for grounds maintenance at Naval Support Activity Monterey). A $5.6 million definitive contract with the Army Reserve Command (awarded July 2024) covers routine cleaning services at Mountain View, California through June 2029. A $6.36 million Army contract (December 2021) funds grounds maintenance at the Presidio of Monterey and Ord Military Community through December 2026. On manufacturing, North Bay holds a $6.82 million single-award indefinite delivery contract with the Defense Logistics Agency through June 2028 for women's skirt production, with delivery orders spanning $96 to $449,784. The Department of Veterans Affairs burial-flag contract ($16.9 million) runs through December 2026 and reflects a specialized manufacturing capability distinct from apparel work.

Service-contract activity captured in the Service Contract Inventory dataset shows North Bay delivered $35.5 million in invoiced federal service revenue across fiscal years 2022–2025 (27 SCI-reportable contracts), with accelerating growth from $1.9 million in FY2022 to $20.1 million in FY2025. The SCI dataset reflects a subset of the vendor's federal work — it covers service contracts above the $150,000 threshold and excludes goods, micro-purchases, and classified work — and represents only the self-performed portion of North Bay's total federal revenue. Workforce scale on SCI-reportable contracts grew from 16.8 FTEs in FY2022 to 65.6 FTEs in FY2025, with no subcontractor utilization across the dataset; North Bay self-performed all reported hours. Government-paid hourly rates on SCI contracts ranged from a 10th percentile of $47.58/hr through a median of $61.64/hr to a 90th percentile of $174.13/hr, reflecting a mix of lower-skill janitorial labor and higher-value specialized services such as mess attendant and housekeeping work.

Activity trajectory shows modest decline in award volume — from 21 awards in 2024 to 11 through September 2026 — offsetting growth in contract value, particularly through large definitive contracts awarded in recent years. Eleven awards with ultimate completion dates in the next twenty-four months carry $42.4 million in combined potential value and face recompete. Major recompete-cycle awards include the Coast Guard's $7.41 million IDC for Novato Housing janitorial and grounds (ultimate completion November 2026), the $6.9 million IDC for TRACEN Petaluma grounds maintenance (July 2028), and the VA burial-flag contract ($16.9 million, December 2026). The top five parent vehicles are single-award IDCs, reflecting North Bay's reliance on established long-term relationships rather than competition across multiple-award vehicles: the Coast Guard's Novato Housing IDC with 36 task orders ($1.5 million), the janitorial and grounds maintenance IDC 70Z08422DA1151100 with 26 task orders ($4.2 million), and the TRACEN Petaluma grounds maintenance contract with 25 task orders ($5.2 million).

North Bay's service portfolio aligns with AbilityOne procurement authorities (FAR Part 8.7) and lacks socioeconomic set-asides in all recent awards, indicating competition through direct federal agency procurement rather than reserved categories. The vendor operates entirely as a prime contractor with no recorded sub-award activity, building its own delivery teams for janitorial, grounds, and manufacturing work. Category concentration in the award data shows 226 awards under landscaping services NAICS (51% of portfolio), 43 under janitorial services, and 90 under women's outerwear manufacturing, with PSC distribution mirroring this split across housekeeping-landscaping (260 awards) and outerwear manufacturing (90 awards). Place of performance concentrates in northern California — Rohnert Park, Petaluma, Novato, Monterey, and surrounding areas — reflecting the organization's geographic footprint and customer base, though recent awards show expanding scope into Sausalito (Navy janitorial contract), Mountain View (Reserve Command cleaning), and the Presidio of Monterey.