Real Time Networks Inc.

Real Time Networks Inc., a Canadian for-profit company headquartered in Port Coquitlam, British Columbia, manufactures and sells electronic key-management and access-control systems to federal agencies as a prime contractor, competing full-and-open with no small business set-asides across its award footprint. The vendor operates in the Computer Terminal and Other Computer Peripheral Equipment Manufacturing and Security Systems Services spaces, with a product line centered on its proprietary KeyTracer Electronic Management System and related hardware, software, and maintenance services.

Real Time Networks' customer base is highly concentrated in NASA. The National Aeronautics and Space Administration Shared Services Center accounts for 11 awards and $347 thousand in combined potential value — 77% of recent awards and 45% of combined potential value across the entire footprint. The Department of Health and Human Services National Institutes of Health ranks second with 4 awards ($290 thousand combined potential value split between the Office of the Director and the Office of Logistics and Acquisition Operations), followed by single awards to the Department of the Air Force Air National Guard ($35 thousand), the Department of Justice US Marshals Service Infrastructure Support Branch ($13 thousand), and the Department of State ($38 thousand combined across two regional bureaus). The concentration among the top two customers amounts to 90% of combined potential value.

Representative recent work includes a $160.160 thousand firm fixed-price purchase order from NIH Office of the Director awarded August 1, 2026, for a five-year RealCare Elite Extended Service Plan to maintain KeyTracer systems used by NIH Police and Security personnel; a $107.390 thousand purchase and installation of a KeyTracer Electronic Management System for NASA Stennis Space Center awarded October 2022; and a $53.820 thousand sole-source warranty renewal for previously purchased KeyTracer products at NASA Johnson Space Center awarded October 2024. NASA awards consistently cite Real Time Networks as the sole provider of KeyTracer warranty support and systems under FAR commercial-item procedures.

Activity has been episodic: one award in 2021, two in 2022, one in 2023, five in 2024, and one in 2026, with combined potential value reaching $772 thousand and $695 thousand already obligated across all awards. One award ($54 thousand) reaches ultimate completion within the next twenty-four months. Real Time Networks maintains a minimal subcontract footprint — a single sub-award under Leidos on NASA's End-User Services Technologies (NEST) program in 2024 for procured goods and services. The vendor holds a position on NASA's Indefinite Delivery Contract 80NSSC19D0001 but has generated only one task order under that vehicle in the source data.