Integrity Care Ems Inc.

Integrity Care EMS Inc., operating as Integrity Care EMS Division, delivers non-emergency ambulance and medical transportation services to the Department of Veterans Affairs as a prime contractor on single-award and multiple-award indefinite delivery contracts, with 100% of recent awards concentrating on a single customer agency (Veterans Integrated Service Network 10). The company is a woman-owned, veteran-owned small business headquartered in Iron Mountain, Michigan, also self-certified as a small disadvantaged business, and competes exclusively in open (non-set-aside) procurements.

Integrity Care EMS has held a stable contractual relationship with VISN 10 since fiscal year 2021, consistently serving as the primary ambulance service provider supporting Veterans Health Administration operations at Oscar G Johnson VA Medical Center in Iron Mountain, Michigan, and surrounding VA and non-VA locations. The company's delivery orders and IDIQs cover basic and advanced life support, critical care transportation, and non-emergency ground ambulance services under NAICS 621910 (Ambulance Services) and PSC V225 (Transportation/Travel/Relocation—Ambulance). Recent awards include a $281,703.95 delivery order issued April 1, 2026, under a new five-year single-award IDIQ (36C25226D0026) with a $2.9 million ceiling running through March 31, 2031; a $284,330.11 delivery order for October 1, 2025 through March 31, 2026; and a $973,623.04 annual delivery order covering October 1, 2022 through September 30, 2023. Prior delivery orders have ranged from approximately $94,828 to $973,623, all structured as firm fixed-price arrangements.

The company holds three active parent IDIQs with VISN 10: IDC 36C25220D0004 (6 task orders, $3.1 million combined potential value), IDC 36C25225D0061 (2 task orders, $379 thousand), and IDC 36C25226D0026 (1 task order, $282 thousand). Across twelve total awards in the source dataset, Integrity Care EMS carries a combined potential value of $12.8 million with $3.7 million obligated (29% utilization). Activity shows modest growth from 2022 through 2026, with awards concentrated in 2025 (three awards) and 2026 (two awards), reflecting VISN 10's renewal of annual task orders and the establishment of the new five-year IDIQ vehicle. The vendor operates as a 100% prime contractor with no subcontract footprint. Service Contract Inventory data covering fiscal years 2022–2024 captures $659 thousand in SCI-reportable invoiced revenue in FY2023, with 1.9 FTEs delivered that year; this represents a subset of total federal medical transportation services provided. Government-paid hourly rates on SCI-reportable records ran at a consistent $164.51/hour across percentiles, with zero sub-engagement on prime delivery.