Hyland Software Inc.

Hyland Software Inc., a for-profit enterprise content management and software solutions vendor headquartered in Westlake, Ohio, serves federal agencies primarily as a prime contractor (99% of recent awards) through software licensing, maintenance, and professional services under full-and-open competition, with no SBA set-asides across its federal footprint.

Hyland's federal capability portfolio centers on three core product lines: OnBase enterprise content management (document management, workflow automation, and records administration), PACS medical imaging software (including PACS Scan, PACS Gear, and MediaWriter systems for radiology and healthcare facilities), and Perceptive/Anydoc document processing and capture tools. Representative recent work includes a $80.9 thousand GSA Multiple Award Schedule delivery order from the Technical Center (September 2026) for OnBase enterprise annual software maintenance and professional services, a $202.6 thousand MAS delivery order from the Bureau of Land Management Nevada Region (June 2025) for OnBase content management software maintenance running through April 2030, a $169.9 thousand Department of Veterans Affairs purchase order (January 2025) for PACS MediaWriter licensing and maintenance across Eastern Colorado Healthcare System locations, and a $69.5 thousand U.S. Census Bureau purchase order (January 2024) for Anydoc software maintenance renewal. The vendor also holds a single sub-award—a task under Association of Universities for Research in Astronomy, Inc. on James Webb Space Telescope operations support (August 2025)—delivering E-Form on-premise subscriptions.

GSA Schedule labor portfolio spans 14 categories across implementation engineering, business consulting, capture and change management, and solution architecture, with rates ranging from $248.87 to $296.73 per hour, all requiring bachelor's degrees and ranging from one to eight years of experience; no security-cleared positions are offered. SCI-reported federal service contract activity is minimal—$154 thousand in total invoiced revenue across four prime records spanning FY2022–FY2025, with annual invoicing declining from $63 thousand in FY2022 to $25 thousand in FY2025, and fewer than one FTE delivered in federal service contracts in each fiscal year. This sparse SCI activity reflects Hyland's business model as a software licensing and maintenance vendor rather than a labor-intensive services provider.

Customer concentration is dispersed across 35 federal agencies, though with significant dollar concentration at GSA Federal Acquisition Service. The top five customers by award count account for 41% of awards: Air Education and Training Command (18 awards, $446 thousand), U.S. Census Bureau (12 awards, $756 thousand), Bureau of Land Management Nevada Region (7 awards, $726 thousand), Army Corps of Engineers Engineering District Memphis (8 awards, $44 thousand), and Air Force Space Command (7 awards, $295 thousand). By potential value, however, GSA Federal Acquisition Service dominates—two awards carrying $243.2 million combined potential value, likely representing GSA Schedule master contract ceilings or high-value indefinite delivery vehicles. The Census Bureau and BLM Nevada Region rank second and third by dollars. Hyland competes under two primary parent vehicles: Federal Supply Schedule GS35F4127D (55 task orders, $2.1 million combined potential value) and the General Services Administration Multiple Award Schedule (24 task orders, $1.2 million combined potential value), both GSA vehicles anchoring the vendor's federal presence.

Award activity has been volatile. The source captures 126 total awards spanning 1996 to September 2026, with award volume fluctuating—two awards in 2022, seven in 2023, eight in 2024, four in 2025, and one in the first nine months of 2026. Only one award faces ultimate completion within the next twenty-four months ($81 thousand potential value), indicating minimal near-term recompete exposure. The vendor's federal footprint is categorized predominantly as Computer and Software Stores (56 awards) and Software Publishers (46 awards) under NAICS, with Information Technology Software (58 awards) and IT and Telecom Annual Software Maintenance Service Plans (17 awards) dominating the PSC breakdown. Across SCI-reportable prime contracts, the vendor performs all delivery with its own labor (0% sub-hours share), though the single sub-award suggests willingness to participate in larger government programs as a subcontractor component.