ITW Food Equipment Group LLC

ITW Food Equipment Group LLC, doing business as Hobart Service, is a manufacturer and original equipment manufacturer (OEM) service provider for commercial food service equipment that operates as a subsidiary of Illinois Tool Works Inc., delivering maintenance, repair, and parts provisioning services to federal agencies as a full-and-open prime contractor with no set-aside certifications. The company maintains headquarters in Glenview, Illinois, and competes across NAICS 811192 (Commercial and Industrial Machinery and Equipment Repair and Maintenance) and PSC J067 (Maint/Repair/Rebuild of Equipment—Food Preparation and Serving Equipment), securing the vast majority of its federal work through non-competitive purchase orders and delivery orders based on its OEM status and exclusive access to proprietary Hobart specifications, tools, and genuine parts.

Hobart Service's federal footprint centers on equipment maintenance and repair for Hobart-branded commercial kitchen appliances—dishwashers, ovens, mixers, scales, conveyors, and related food service machinery—with contract values historically ranging from emergency repairs under $5,000 to multi-year maintenance agreements exceeding $2.9 million. Recent representative prime work includes a $1.99 billion multi-year preventive maintenance and repair agreement with Veterans Integrated Service Network 8 at Orlando, Florida (awarded April 2023, firm fixed price through March 2027); a $2.98 million full-burden maintenance and repair definitive contract for Hobart meat wrapping scale systems across 34 Defense Commissary Agency locations nationwide (awarded September 2022, exercising Option Year 4 through August 2027); a $1.54 million kitchen equipment repair services purchase order with Veterans Integrated Service Network 8 at Gainesville, Florida (awarded August 2025 through August 2030); and a $703 thousand CTX Hobart dishwasher equipment and services order with Veterans Integrated Service Network 17 in Temple, Texas (awarded April 2026 through April 2031). The company also executes numerous smaller individual repair and emergency-response orders across the federal facility network.

Customer concentration is heavy in federal food service operations. The Defense Commissary Agency leads by volume and dollar magnitude, placing 94 awards valued at $17.1 million across military commissaries nationwide for scale system maintenance, oven repairs, and dishwasher servicing. The Department of Veterans Affairs Veterans Health Administration is the second-largest customer by dollar value, with Veterans Integrated Service Network 8 alone accounting for 22 awards worth $7 million; Veterans Integrated Service Network 5, 6, and 17 collectively add another $3.5 million in combined potential value. The Department of the Navy Installations Command, Bureau of Prisons facilities (including Federal Correctional Complex locations and Federal Medical Centers), Defense Health Agency, U.S. Coast Guard, Maritime Administration, and Air National Guard round out the active agency base. The top five customers by potential value account for 77% of combined award value, with Defense Commissary Agency and VA dominating both award count and dollars.

Hobart Service does not sit on named government-wide IDIQs or BPAs that the source identifies with multiple task orders; the top parent vehicles listed reflect two indefinite delivery contracts with only one or five task orders each—46PM0620D0002 and 36C24818D0037—indicating the vendor's work flows predominantly through direct purchase orders and delivery orders to individual agencies and Veterans Integrated Service Networks rather than through centralized contracting vehicles. This distribution pattern is typical for OEM equipment maintenance, where agencies procure directly from the authorized service provider.

Activity has remained relatively consistent, averaging 23–32 awards per year over the past five years, with 2025 marking the highest volume at 32 awards. Looking forward, 15 awards with ultimate completion dates in the next twenty-four months carry combined potential value of $6.5 million, representing moderate recompete exposure across VA and Defense Commissary Agency maintenance orders. The vendor's award portfolio spans 914 total prime awards dating back to 1996, with $35.8 million in combined potential value and $29.2 million in obligations (81% obligated). The source identifies one federal subcontract sub-award under Service Disabled Veterans Business Association, Inc., for preventative maintenance services at the Veterans Administration (awarded June 2023), indicating minimal subcontract involvement.

Hobart Service's competitive position rests entirely on its status as the OEM for Hobart-branded equipment and its exclusive access to proprietary service specifications, tools, software, and genuine parts—a posture that enables non-competitive awards across both civilian and military food service infrastructure. The vendor does not pursue set-aside categories; federal awards consistently carry "No Set-Aside Used" designations, reflecting full-and-open competition capability but practical non-competitiveness based on manufacturer authorization. This OEM-anchored model supports steady high-volume transaction flow at modest individual contract values, with emergency repairs and preventative maintenance driving consistent annual procurement across more than 100 distinct federal customer organizations.