Heritage Health Solutions, Inc.

Heritage Health Solutions, Inc., a for-profit Subchapter S Corporation based in Coppell, Texas, operates as a prime contractor delivering pharmacy services, emergency medical services, and healthcare delivery systems to the Department of Veterans Affairs, the Department of Justice, and the Bureau of Prisons, competing on a full-and-open basis with no recourse to small-business set-asides.

The vendor is a child entity of HHS Holdings, Inc. Heritage Health Solutions dominates the federal pharmacy-services market through delivery of emergent first-fill pharmacy services, 24/7 pharmacy support, and nationwide prisoner healthcare systems. Recent representative work includes a $115.5 million delivery order awarded by the U.S. Marshals Service Prisoner Operations Division on October 1, 2025, to establish and maintain nationwide health care delivery for prisoners in federal custody through September 30, 2026; a $4.6 million delivery order from VA VISN 8 (January 24, 2022, through January 23, 2026) for emergent pharmacy first fill services at Bay Pines, Florida; and monthly delivery orders from the Federal Correctional Institution Danbury valued at $145,908.33 each for outside medical services (July, August, and September 2026). The source indicates prior federal contract awards exceeding $500 million, concentrated in VA and DOJ programs.

Customer concentration is extreme. The Department of Justice U.S. Marshals Service Prisoner Operations Division anchors 92% of combined potential value across all awards ($1.63 billion on 10 awards), while the Department of Veterans Affairs Veterans Health Administration represents the majority of award count but lower average contract value. Within VA, the top five VISN customers (VISN 12, VISN 7, VISN 22, VISN 23, and VISN 5) account for 52% of all awards, delivering $103.6 million combined potential value — these are high-volume, lower-dollar delivery orders and BPA calls for pharmacy first fill and urgent prescription services. The divergence between the two rankings is decisive: USMS dominates dollars through large single-award delivery orders; VA dominates award count through distributed network-level pharmacy networks.

Heritage Health Solutions holds multiple parent vehicles anchoring its federal footprint. The GSA Multiple Award Schedule carries 763 task orders ($155.7 million combined potential value), primarily VA pharmacy orders. The Professional Services Schedule spans 196 task orders ($26.1 million). A single-award Indefinite Delivery Contract VA24917D0150 carries 31 task orders ($4.1 million). The vendor also holds a newly awarded single-award IDIQ from the Bureau of Prisons (awarded May 1, 2026, ceiling $10.5 million, completion November 30, 2031) for comprehensive medical services at Federal Correctional Institution Danbury. The USMS prisoner healthcare delivery orders do not identify a named parent vehicle in the source material.

Activity has declined sharply in recent years. The vendor received 8 awards in 2022, 3 in 2023, 3 in 2024, 2 in 2025, and 5 in 2026 to date (as of September 1, 2026). Five awards with combined potential value of $116.9 million face ultimate completion within the next twenty-four months, creating recompete exposure concentrated in USMS prisoner healthcare and VA regional pharmacy networks.

According to Service Contract Inventory reporting, SCI-reportable invoiced revenue totaled $202 million across FY2023–FY2024 (FY2022 showed no SCI activity). FY2023 generated $97.7 million on contract-level FTE reporting of 7.8 FTEs; FY2024 generated $104.4 million on 1.6 FTEs. The FTE collapse from 2023 to 2024 reflects the vendor's shift from labor-intensive healthcare delivery to a contract-delivery model dominated by large single awards (primarily USMS) structured with minimal direct staffing overhead reported to SCI. Government-paid hourly rates on SCI-reportable prime contracts ran a median of $3,170.93/hr, with 10th percentile rates at $839.97/hr and 90th percentile rates at $13,003.93/hr, consistent with mix of nursing, clinical, and administrative pharmacy labor. Heritage Health Solutions builds its own delivery teams; across SCI-reportable prime contracts, zero percent of contractor hours were performed by named subcontractors.

By NAICS concentration, 771 awards fall under Mortgage and Nonmortgage Loan Brokers (a classification anomaly likely reflecting data-entry errors on pharmacy service orders), 117 under Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds, and 106 under Pharmacies and Drug Stores. By PSC category, 595 awards carry Pharmacy Services codes, 104 carry Medical-Other, and 103 carry Support-Professional Other.

Superior operations, customer service, and highly competitive pricing for HIPAA-compliant claims processing/repricing, pharmacy 1st/emergent prescription services, managed care admin services, medical management, teleradiology, and telemedicine.