Department Of Human Services Hawaii

Department Of Human Services Hawaii, doing business as Ho'Opono Rehabilitation Center For The Blind, is a state government entity operating as Hawaii's Randolph-Sheppard Act licensing agency that provides dining facility attendant and mess hall management services to military installations across the Hawaiian islands as a federal prime contractor. The organization operates under the Randolph-Sheppard Act preference framework, which mandates contracting priority for state licensing agencies that create employment opportunities for individuals who are blind or visually impaired; all of its recent federal awards carry no set-aside designation but are structured explicitly to benefit from Randolph-Sheppard preference. As a child entity of the State of Hawaii, the Department of Human Services Hawaii competes in full-and-open solicitations but holds a structural competitive advantage through statutory preference that effectively restricts competition on many military installation food-service procurements.

Ho'Opono's customer base is concentrated in military dining and food-service operations across two dominant customers. The Marine Corps and the Army Sustainment Command account for approximately 95% of awards and 152.4 million dollars of the 170.2 million dollar combined potential value. The Marine Corps places six awards valued at 78.5 million dollars, anchored by a 29.4 million dollar definitive contract awarded April 2025 for management and mess hall attendant services at Marine Corps Base Hawaii through April 2030, and a bridge contract for 16.1 million dollars that operated through April 2025. The Army Sustainment Command holds 39 awards totaling 73.9 million dollars, predominantly dining facility attendant services at Schofield Barracks. The Navy Installations Command contributes three awards worth 8.9 million dollars for mess attendant services at Joint Base Pearl Harbor Hickam, including a 1.695 million dollar contract awarded April 2026 for the Silver Dolphin Bistro Facility.

Ho'Opono holds multiple single-award indefinite delivery contracts under which Army Sustainment Command issues task orders. Two primary IDCs carry ceiling values of 15.6 million dollars (awarded January 2025, completion January 2030) and 15.9 million dollars (awarded February 2024, completion January 2029) for Schofield Barracks dining facility attendant services. These two IDCs alone account for approximately 41.5 million dollars in potential value. The organization's work is concentrated almost entirely in NAICS 722310 (Food Service Contractors), with 59 of 65 awards under that classification and PSC Housekeeping-Food representing 64 of 65 awards. Recent activity shows modest volume — two awards in 2026, three in 2025 — with only 2 awards (combined potential value 3.8 million dollars) reaching ultimate completion in the next twenty-four months, indicating minimal near-term recompete exposure. The organization has obligated 94.7 million dollars against 170.2 million dollars in combined potential value, a 56% obligation rate consistent with multi-year IDC structures.