Hagerstown Goodwill Industries, Inc.

Hagerstown Goodwill Industries, Inc., operating as Hagerstown Goodwill Industries and headquartered in Hagerstown, Maryland, is a tax-exempt non-profit organization classified as an AbilityOne Non-Profit Agency. The organization specializes in providing employment opportunities for individuals facing significant barriers to employment while delivering essential facilities management, custodial, administrative, and supportive services to federal government agencies. As a registered federal contractor and grant recipient since 2002, Hagerstown Goodwill Industries has established itself as a reliable service provider across multiple federal departments and agencies, leveraging its mission-driven approach to create meaningful employment while meeting critical government operational needs.

Through federal prime contract awards, Hagerstown Goodwill Industries has demonstrated substantial expertise in facilities maintenance, custodial operations, and specialized support services. The organization holds a significant Indefinite Delivery Contract with the General Services Administration (GSA) Public Buildings Service valued at approximately $4.22 million through March 2026, which has generated numerous delivery orders for snow removal, de-icing, landscaping, and exterior pressure washing services at federal buildings in Martinsburg, West Virginia, including the W. Craig Broadwater Federal Building & U.S. Courthouse and the Needy Road Federal Building. Beyond the GSA relationship, Hagerstown Goodwill Industries has secured major definitive contracts including a $22.2 million custodial services contract with the U.S. Army for Fort Detrick and Forest Glen Annex in Maryland, a $2.5 million mailroom operation services contract with the Internal Revenue Service at their Enterprise Computing Center in Kearneysville, West Virginia, and a $121,942 janitorial services contract with the National Office in Cumberland, Maryland. Additional contract work includes second-shift custodial services at the Needy Road Federal Building through the Bureau of Alcohol, Tobacco, Firearms and Explosives valued at $320,207.54, administrative clerk services through the National Office valued at $519,863.02, and administrative services through the Department of the Interior National Park Service valued at $212,939.84. These contracts span performance periods from 2023 through 2030, demonstrating sustained government confidence in the organization's service delivery capabilities. All contract awards have been made on a firm fixed-price basis with no small business set-asides applied, reflecting the organization's standing as a capable non-profit contractor.

Hagerstown Goodwill Industries has leveraged federal grant funding to expand its social mission of addressing homelessness in its service area. The organization has received multiple Continuum of Care (CoC) Program grants from the U.S. Department of Housing and Urban Development totaling approximately $385,651 in recent awards issued on March 11, 2025. These grants, administered through HUD's Assistant Secretary for Community Planning and Development, support the establishment and operation of comprehensive homelessness services including permanent housing, transitional housing, supportive services, and Homeless Management Information Systems (HMIS) components. Additionally, Hagerstown Goodwill Industries participated in HUD's Youth Homelessness Demonstration Program (YHDP), which provided targeted funding to support coordinated community approaches to preventing and ending youth homelessness through December 2024. The organization also received grant funding from the Appalachian Regional Commission in 2023 for health promotion and disease prevention activities. These grant awards enable the non-profit to combine its workforce development mission with direct service provision to vulnerable populations experiencing homelessness in the Hagerstown, Maryland community.

Hagerstown Goodwill Industries maintains an active Indefinite Delivery Contract with the General Services Administration Public Buildings Service, designated as Contract 47PD0320D0003, valued at $4,219,883.97 with a completion date of March 31, 2026. This single-award IDC provides the contracting vehicle for delivering facilities maintenance and operations services at federal buildings in Martinsburg, West Virginia, including the W. Craig Broadwater Federal Building & U.S. Courthouse and the Needy Road Federal Building. Under this IDC, the GSA has issued multiple firm fixed-price delivery orders ranging from approximately $3,000 to over $80,000 for services including emergency snow removal, planned snow removal and de-icing, landscaping upgrades, and exterior pressure washing. The IDC arrangement allows the GSA to efficiently procure critical facilities management services while providing Hagerstown Goodwill Industries with a stable contracting relationship that supports its ongoing employment mission. The contract incorporates annual snow plans and allows for modifications to accommodate changing operational requirements, demonstrating the flexible nature of this long-term relationship between the government and the non-profit service provider.