Goodwill Services, Inc.

Goodwill Services, Inc., a subsidiary of Goodwill Keystone Area, is an AbilityOne non-profit agency providing custodial, janitorial, and facility maintenance services to federal agencies as a prime contractor on a regional, Pennsylvania-focused footprint. The vendor operates under its parent's tax-exempt non-profit status with a mission-driven employment model for individuals with disabilities; it competes exclusively under full-and-open procurements, carrying no set-aside designations beyond its inherent AbilityOne non-profit posture.

Customer concentration is heavily skewed toward Army facilities in Pennsylvania. The Department of the Army Materiel Command Contracting Command at Redstone Arsenal accounts for 41 of 68 awards (60% of the portfolio) and $83.7 million of the $105 million combined potential value. The top five customers by potential-value share cover 99% of the portfolio dollars: Army Redstone ($83.7 million), the Defense Information Systems Agency at Mechanicsburg, Pennsylvania ($8.8 million), GSA Public Buildings Service Region 3 ($5.7 million), GSA Public Buildings Service head ($3.5 million), and the Department of Veterans Affairs Veterans Integrated Service Network 4 ($2.4 million). This concentration reflects Goodwill Services' deep regional anchor in two large Army IDIQs and a GSA single-award IDIC for courthouse facility operations.

Goodwill Services holds two primary vehicle positions. The Indefinite Delivery Contract W911N216D0018 with Army Redstone carries 21 task orders valued at $19.7 million; the related contract W911N221D0057 carries 20 task orders valued at $15.1 million. Both support the Logistics Excellence and Depot Maintenance program at Letterkenny Army Depot and associated federal facilities in Chambersburg, Pennsylvania, and run through September 30, 2026. A third single-award IDC with GSA Public Buildings Service (contract 47PD0317D0004), valued at $3.5 million and running through January 31, 2027, covers custodial and related services at the Sylvia Rambo U.S. Courthouse in Harrisburg. Representative delivery orders include a $2.95 million Army Redstone task order for Option Year 4 custodial services at Letterkenny Army Depot (October 1, 2025 through September 30, 2026), a $2.97 million Defense Information Systems Agency purchase order for floor maintenance at the DISA facility in Mechanicsburg through July 31, 2029, and a $244 thousand Army Joint Munitions Command order for custodial services at Letterkenny Munitions Center (October 1, 2025 through September 30, 2026).

Activity has been flat to modest. The vendor received four awards in 2022, six in 2023, eight in 2024, seven in 2025, and one in 2026 (through May 29), reflecting sustained but non-growing utilization across its core Army base. Three awards totaling $3.2 million face ultimate completion inside the next twenty-four months, creating recompete exposure concentrated at Army Redstone and GSA Region 3. The vendor operates 100% as a prime contractor with no documented subcontract relationships; all work is performed in-house across Pennsylvania locations, primarily Harrisburg and Chambersburg. NAICS concentration is absolute—66 of 68 awards fall under janitorial services (NAICS 561210), with PSC coding at 67 of 68 awards classified under Housekeeping–Custodial Janitorial.