Goodwill Services, Inc.

Goodwill Services, Inc., an AbilityOne non-profit agency and subsidiary of Goodwill Keystone Area, operates as a federal prime contractor delivering custodial, janitorial, and facility maintenance services across defense and civilian agencies, competing predominantly full-and-open without set-aside designations. The vendor is tax-exempt, headquartered in Harrisburg, Pennsylvania, and operates under NAICS 561210 (janitorial services) and PSC code for housekeeping-custodial janitorial work, with a mission-driven employment model focused on individuals with disabilities.

Goodwill Services' federal footprint centers on two Army IDIQs and GSA courthouse maintenance. The largest customer is the Department of the Army Materiel Command Contracting Command at Redstone Arsenal, which accounts for 40 awards totaling $56 million in combined potential value across two indefinite delivery contracts (W911N216D0018 with 21 task orders and W911N221D0057 with 20 task orders). Work under these vehicles includes multi-year custodial services at Letterkenny Army Depot and Letterkenny Munitions Center in Chambersburg, Pennsylvania, with individual delivery orders ranging from $236,000 to $2.96 million. The Army's Joint Munitions Command placed three awards valued at $28.1 million combined, also for custodial services at Letterkenny facilities. The General Services Administration Public Buildings Service awarded a single-award IDC (47PN0323D0007) on February 1, 2023, with a ceiling of $3.5 million through January 31, 2027, for custodial and grounds maintenance at the Sylvia Rambo Federal Courthouse in Harrisburg, Pennsylvania; recent task orders under this vehicle include a $26,055 lawn conversion project (July 2026), a $14,373 lawn cutting and mowing order (May–September 2026), a $20,204 window cleaning delivery order, and a $7,673 bird deterrence service. A third tier of smaller customers includes the Defense Information Systems Agency (three awards, $8.8 million combined) for floor maintenance at DISA Mechanicsburg, Pennsylvania, the Department of Veterans Affairs Veterans Health Administration (five awards, $2.4 million combined), and the U.S. Army Reserve Command ($172,791 purchase order for custodial services at Harrisburg through July 2030 with four option years).

The vendor operates exclusively as a prime contractor (100% of 69 awards) with no subcontractor engagements. Activity has remained steady at 4 to 8 awards per year over the past five years, with combined potential value across all awards of $105.1 million and $50.7 million obligated to date. Over 97% of combined potential value concentrates in three customer lines: the Army Redstone contracting office ($56 million), the Army Joint Munitions Command ($28.1 million), and the Defense Information Systems Agency ($8.8 million). Recompete exposure in the next twenty-four months is minimal—only one award ($26 thousand combined potential value) faces completion. The vendor performs all work in-house across Pennsylvania locations including Harrisburg, Chambersburg, and Mechanicsburg, with no documented subcontractor relationships or parent-vehicle participation beyond the two Army IDIQ vehicles and GSA courthouse contract.