Goodwill Commercial Services, Inc.

Goodwill Commercial Services, Inc., a Pittsburgh-based nonprofit AbilityOne organization, operates as a prime contractor delivering custodial, janitorial, and facility management services to federal agencies across western Pennsylvania, competing on capability and pricing without reliance on socioeconomic set-asides. The vendor holds a single-award Indefinite Delivery Contract (IDC) with the General Services Administration Public Buildings Service Region 3 valued at $16.74 million, effective March 1, 2022 through February 28, 2027, anchoring the majority of its federal footprint.

Goodwill's customer concentration is heavily concentrated with GSA Public Buildings Service Region 3, which accounts for 35 awards and $47.8 million in combined potential value—61% of the vendor's total federal award portfolio. The Office of Personnel Management represents the second-largest customer with 5 awards valued at $20.9 million, followed by the Defense Counterintelligence and Security Agency with 2 awards totaling $8.9 million. The Department of the Army Headquarters Office of the Secretary and the Army Corps of Engineers Engineering District Pittsburgh round out the active customer set with smaller delivery orders. Across 51 prime awards, the vendor has served 7 distinct federal agencies with no subcontract footprint.

Goodwill's capability portfolio centers on janitorial services (50 of 51 awards under NAICS 561720) and related facility maintenance, including standard custodial operations, above-standard cleaning, pressure washing, floor care, carpet shampooing, brass and bronze restoration, snow removal, and tree trimming at federal buildings. Representative recent work includes a $69,928.54 delivery order from the Department of Defense Office of the Secretary for above-standard cleaning at the William S. Moorhead Federal Building (completion September 30, 2026), a $204,701.24 definitive contract from the Office of Personnel Management for custodial services at Boyers, Pennsylvania (completion November 30, 2027), and a $29,252.08 delivery order from GSA PBS for landscaping services at three federal buildings in Pennsylvania (completion July 7, 2027). The vendor also holds a $6.56 million purchase order from the Defense Counterintelligence and Security Agency for janitorial and warehouse services at Boyers through November 30, 2026.

Activity has remained modest and variable across recent years—7 awards in 2022, 1 in 2023, 3 in 2024, 6 in 2025, and 2 in 2026 year-to-date—with combined potential value of $77.9 million and $65.6 million in obligated dollars (84% of potential). Four awards carrying combined potential value of $7.3 million face ultimate completion within the next twenty-four months, representing recompete exposure on the vendor's core GSA Region 3 IDC delivery orders and OPM custodial contracts. The vendor competes exclusively on full-and-open vehicles with no set-asides; AbilityOne status confers preference in federal procurement but does not reserve work to this vendor.