Epicor Software Corporation

Austin, TX Part of Hitachi Kokusai Electric Comark LLC

UEI
GQ5FJU2UCAF1
CAGE
78ES8
Primary NAICS
541519 Other Computer Related Services
SAM.gov registration
Active through

Company facts

Self-certified in SAM.gov
  • Foreign Owned
  • For Profit Organization
Entity structure
Corporate Entity (Not Tax Exempt)
Other NAICS codes in SAM.gov
Corporate family
SAM.gov registration date
Physical address
804 Las Cimas Pkwy #400, Austin, TX 78746, USA
Website
epicor.com
Founded
1972
Employees
1K-5K
Estimated annual revenue
$1B-$10B
Industry
  1. Information Technology
  2. Software & Services
  3. Internet Software & Services
SIC code
73 Business Services

Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .

Contract obligations by fiscal year

Fiscal year Obligated
FY2027 To date $0
FY2026 $37,115
FY2025 $54,074
FY2024 $91,340
FY2023 $11,654

Top agencies by obligations

Rank Agency Obligated, FY2026–FY2027 Share
1 Department of Justice $37,115

Contract awards

Award Agency Obligated Awarded
Title: DRT, epicor itsm 15DDHQ26P00001040 Drug Enforcement Administration $0
Title: DRT, epicor, itsm maintenance 15DDHQ26P00000377 Drug Enforcement Administration $37,115
Title: epicor clientele remove SAF / new funding line requestor: bruce LAI itja#: TCITJA0015087 POP dates: 10/01/2024… 15DDHQ25P00000010 Drug Enforcement Administration $33,741
Title: epicor clientele NCD requestor: beverly martensen itja#: TCITJA0015087 POP dates: 10/01/2024 to 09/30/2025… 15DDHQ24P00000832 Drug Enforcement Administration $0
199-31462 itsm call management, concurrent user POP upon award LN10.04 15DDHQ24P00000279 Drug Enforcement Administration $67,200

Latest 5 listed here. See the rest on GovTribe.

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About the company

Written by GovTribe AI ·

Epicor Software Corporation, doing business as Epicor, is a foreign-owned subsidiary of Hitachi Kokusai Electric Comark LLC that sells IT service management (ITSM) software, concurrent-user licensing, maintenance, and support services to federal agencies as a prime contractor, competing full-and-open without set-aside designations. Epicor operates from Austin, Texas and has established a nearly exclusive federal customer relationship with the Drug Enforcement Administration, which accounts for 21 of 22 recent prime awards (96% of combined potential value).

Epicor's capability portfolio centers on ITSM application software products — primarily its Clientele NCD ITSM suite and DRT ITSM offering — delivered as perpetual-license software with annual maintenance and professional consulting for implementation. Representative awards include a $42,682.25 firm-fixed-price purchase order from DEA (October 2026) for DRT and ITSM software maintenance and support with performance in West Springfield, Virginia; a $37,114.90 purchase order from DEA (March 2026) for DRT, Epicor, and ITSM maintenance services with performance in Austin, Texas; and two concurrent $33,740.64 purchase orders from DEA (October 2024 and November 2024) for Clientele NCD ITSM licensing, maintenance, and support covering 1 to 25 concurrent users.

The vendor operates without a government-wide vehicle presence, parent contract vehicle seat, or subcontractor footprint — all 22 awards in the source are direct purchases from two agencies. The Drug Enforcement Administration (21 awards, $557 thousand combined potential value) represents 100% decision-relevant concentration, with a single outlier award from the Naval Air Warfare Center (1 award, $26 thousand). Award frequency has fluctuated modestly — two awards in 2021 and 2022, one in 2023, four in 2024, and two in 2026 — with combined potential value across the entire recent footprint of $583 thousand and $506 thousand obligated (87% execution rate). Within the next twenty-four months, one award worth $43 thousand reaches ultimate completion date and faces recompete. The vendor does not engage as a subcontractor and places no work under federal IDIQs, GWACs, or BPAs. Epicor's federal presence is confined to single-vendor, low-dollar transactional software-license renewal and maintenance calls from DEA's IT procurement, with no presence in broader federal IT modernization, cloud, or systems-integration work.

Quick answers

Is Epicor Software Corporation registered in SAM.gov?

Yes. Epicor Software Corporation's SAM.gov registration is active through March 4, 2027.

How much has Epicor Software Corporation received in federal contracts?

Federal contracts obligated $54,074 to Epicor Software Corporation in fiscal year 2025 and $194,183 in fiscal years 2023 through 2027.

What is Epicor Software Corporation's most recent federal award?

Epicor Software Corporation's most recent federal contract award is Title: DRT, epicor itsm (15DDHQ26P00001040), from Drug Enforcement Administration, on October 1, 2026.

On GovTribe

See Epicor Software Corporation's full federal record

  • Federal contract awards
  • Subcontracting relationships
  • Funding analysis by agency, NAICS and set-aside
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