Document Storage Systems, Inc.

Document Storage Systems, Inc., doing business as DSS Inc., is a for-profit healthcare information technology software development and systems integration company headquartered in North Palm Beach, Florida, that sells clinical documentation systems, electronic health record platforms, pharmacy automation software, and healthcare IT integration services to the Department of Veterans Affairs as a prime contractor competing without set-asides on a full-and-open basis.

DSS Inc. operates as a parent entity with two subsidiaries: Informatix Laboratories Corporation and SBG Technology Solutions Inc. The vendor competes exclusively as a prime contractor (100% of recent awards), with only two recorded sub-awards under Oracle Health Government Services Inc. since 1995. The company has held federal contracting registration since October 1999 and maintains a substantial VA-focused customer concentration: the VA Technology Acquisition Center Austin accounts for 167 awards valued at $1.25 billion (88% of combined potential value), with additional volume across 23 distinct VA component agencies. The top five funding entities by potential value cover 92% of the overall award footprint. Activity has ranged between 36 and 73 awards per year over the past five years, with 66 awards (combined potential value $22.3 million) reaching completion within the next twenty-four months and therefore facing recompete exposure.

DSS Inc.'s concrete capability portfolio centers on four anchor domains. The $72 million single-award Consult Tracking Manager Plus (CTM+) IDIQ contract, awarded September 26, 2025, and extending through September 25, 2030, provides web-based consult management software licensing, implementation, training, and maintenance supporting approximately 170 VA Medical Centers and 1,193 Community-based Outpatient Clinics nationwide; at least 21 delivery orders totaling approximately $51.2 million have been issued under this vehicle since award, with recent task orders ranging from $102,000 to $5.85 million. The $29.36 million National Dialysis EHR Software Solution IDIQ, awarded August 28, 2022, and extending through August 27, 2027, delivers dialysis-specific clinical documentation and electronic health record support across VA facilities; dozens of delivery orders have been executed, with individual values ranging from tens of thousands to $467 million. A $48.66 million definitive contract for Community Living Center Resident Assessment Instrument Caribou Suite was awarded May 3, 2024, for enterprise licenses, sustainment, and maintenance through April 27, 2029, with SCI-reported invoicing of $3.9 million in FY2024 across 3.7 FTEs at a derived rate of $503.60/hr. The $212.6 million HICBA (Health Information Coding, Billing, and Auditing) VIRR Software Solution definitive contract, awarded June 1, 2025, extends through May 30, 2030, and provides commercial off-the-shelf software integrating with VistA for real-time medical coding, clinical documentation improvement, and enterprise-wide reporting; the solicitation specified unlimited-user licensing under a lowest-priced, technically acceptable methodology and was valued at $34 million in the RFP but awarded at $212.6 million, structured as a 4-month base period plus five option periods. Beyond these major IDIQs and definitive contracts, DSS Inc. holds a GSA Federal Supply Schedule contract (47QTCA23D005Q) valued at $475,000 through March 7, 2028, offering 133 healthcare IT labor categories at hourly rates spanning $59.29 (HIT Testing Technician, high school education, 3 years experience) through $415.66 (Government Advisory Service Strategic Manager, bachelor's degree, 11 years experience), with no security-cleared positions offered.

On the GSA Schedule and through individual Veterans Integrated Service Networks, DSS Inc. executes delivery orders for specialized point solutions including Vista Chemotherapy Manager, RX Framework (pharmacy management and interface software), Omnicell pharmacy automation interfaces, Infusion Therapy Manager, LiveData PeriOp Manager (operating room workflow), Theradoc (clinical documentation), CIS DataBridge, and mental health and suicide prevention software suites. Representative work spans Vista Chemotherapy Manager licensing and maintenance ($782,000 to VISN 12); RX Framework Vista Interface software subscriptions ($65,000 to $375,000 across multiple VISNs); DSS Supply Chain GUI Overlay software licenses and maintenance ($24.1 million to VA Technology Acquisition Center, June 2023); and equipment maintenance services ($217,950 to VISN 5 for Biomedical Engineering Department support). Task orders are distributed across 348 delivery orders under the Multiple Award Schedule, 69 under the Indefinite Delivery Contract for the Consult Tracking Manager Plus IDIQ, and 40 under Federal Supply Schedule GS35F3096D.

SCI-reportable federal service contract invoicing totaled $165 million across FY2022–FY2024 (FY2023: $42.2 million; FY2024: $122.9 million), with FTE deployment growing from 1.2 in FY2023 to 38.2 in FY2024. Government-paid hourly rates on SCI-reportable prime contracts ran a median of $2,830.70/hr, with the 10th percentile at $727.91/hr and the 90th percentile at $10,691.96/hr; across SCI-reportable prime contracts, the vendor self-performed 100% of contractor hours with zero sub-engagement. Top NAICS categories are Other Computer Related Services (358 awards) and Computer Systems Design Services (116 awards); top PSC codes are Information Technology Software (119 awards) and IT and Telecom Business Application Development Software as a Service (75 awards).

The vendor maintains two documented subcontract relationships, both with Oracle Health Government Services Inc. on VA interface and Caribou localization work for the VA's electronic health record modernization initiative (sub-awards dated February 27, 2023, and March 20, 2023). Corporate overhead and administrative operations are based in Juno Beach, Florida, with places of performance distributed nationwide across VA Medical Centers and Community-based Outpatient Clinics, reflecting the vendor's sustained role as a primary healthcare IT infrastructure provider to the Veterans Health Administration through 2030 and beyond.