Document Storage Systems, Inc.

Document Storage Systems, Inc. (doing business as DSS Inc.), a for-profit software development and systems integration company headquartered in North Palm Beach, Florida, provides healthcare information technology solutions and clinical documentation systems to the federal government exclusively as a prime contractor, competing on a full-and-open basis without set-asides. The vendor operates as a parent entity with two subsidiaries (SBG Technology Solutions Inc. and Informatix Laboratories Corporation) and has maintained sustained federal contracting presence since 1999.

DSS Inc.'s federal footprint centers overwhelmingly on the Department of Veterans Affairs. The top five funding agencies represent 92 percent of combined potential value across the vendor's 666 recent prime awards ($1.47 billion), with the VA Technology Acquisition Center anchoring the relationship: 171 awards carry $1.32 billion combined potential value, representing 88 percent of the vendor's entire portfolio. Additional VA customers include the VA itself (56 awards, $1.6 million), VISN 22 (30 awards, $2.6 million), VISN 4 (28 awards, $14.5 million), and VISN 23 (21 awards, $8.6 million). This concentration reflects DSS Inc.'s deep specialization in VA clinical and operational IT infrastructure rather than a multi-agency customer base.

The vendor's capability portfolio is defined by healthcare software licensing, implementation, training, and maintenance services grounded in proprietary and integrated products. Representative work includes a $72 million Consult Tracking Manager Plus (CTM+) single-award IDIQ awarded September 26, 2025, spanning web-based consult management software licensing, implementation, training, and maintenance supporting approximately 170 VA Medical Centers and 1,193 Community-based Outpatient Clinics nationwide; a $29.36 million National Dialysis EHR Software Solution single-award IDIQ awarded August 28, 2022, delivering dialysis-specific clinical documentation and electronic health record capabilities through August 27, 2027; and a $212.6 million HICBA VIRR software solution definitive contract awarded June 1, 2025, integrating with VistA to provide real-time medical coding, clinical documentation improvement, and enterprise-wide reporting across VA's 140-plus medical centers and seven Consolidated Patient Account Centers. Smaller specialized products include Infusion Therapy Manager (chemotherapy and biologic agent ordering), RX Framework (pharmacy management and interface software), LiveData PeriOp Manager (operating-room workflow), Theradoc (clinical documentation), and Community Living Center Resident Assessment Instrument Caribou Suite (a $48.6 million definitive contract awarded May 3, 2024). Recent GSA MAS delivery orders span brand-name supply chain GUI overlay renewal and maintenance ($29.6 million, awarded May 6, 2026), mental health and suicide prevention software suites ($3.7 million), and DataBridge software subscription and maintenance ($1.48 million).

DSS Inc. holds a GSA Federal Supply Schedule contract (47QTCA23D005Q) valued at $475,000 through March 7, 2028, offering 133 IT labor categories spanning healthcare IT specializations at hourly rates from $59.29 (HIT Testing Technician) through $415.66 (Government Advisory Service Strategic Manager). Mid-spectrum positions include Data Analysts ($110.83/hr), Software Systems Engineers ($153.93/hr), and senior configuration managers ($179.08/hr). No security-cleared positions are offered. The GSA vehicle serves as the parent for many task orders across multiple VA locations and represents a multi-agency ordering vehicle, though VA usage dominates.

SCI-reported invoicing of $237.5 million across FY2023–FY2025 reflects the vendor's federal service-contract activity captured above the $150,000 reporting threshold. FY2024 invoicing peaked at $122.9 million across 37.9 FTEs; FY2025 invoicing of $72.4 million across 2.0 FTEs reflects the shift from labor-intensive implementation toward software licensing and maintenance phases on large contracts. Government-paid hourly rates on prime contracts derived from SCI show a median of $2,830.70/hr, with the 10th percentile at $727.91/hr and the 90th percentile at $10,691.96/hr—a steep distribution reflecting mixed-skill delivery across software development, implementation, and sustainment labor. Across SCI-reportable prime contracts, DSS Inc. self-performs all contractor hours with zero average sub-hours share and no named subcontractor engagement, indicating a self-delivery operating model for federal service work.

The vendor's vehicle position reflects VA-centric ordering. The Multiple Award Schedule anchors 350 task orders worth $188.1 million combined potential value. The $72 million CTM+ IDIQ (awarded September 26, 2025, extending through September 25, 2030) carries at least 21 delivery orders totaling $51.2 million to date, with individual task orders ranging from $98,963 to $7.8 million. The $29.36 million National Dialysis EHR IDIQ (awarded August 28, 2022, through August 27, 2027) has sustained dozens of delivery orders across 2023–2026. The $47.42 million National DSS ITM IDIQ (awarded September 28, 2026, through September 27, 2031) procures DSS Infusion Therapy Manager software licensing and maintenance. A single-award BPA with VISN 12 for VCM/ITM software services carries $4.23 million (awarded August 3, 2025, through August 2, 2026) and has issued three calls of $100,637.78 each.

Award activity has held relatively flat at 36–73 awards per year across 2022–2026, with 73 awards facing ultimate completion in the next 24 months and carrying $26.9 million combined potential value—a moderate recompete cliff. DSS Inc. competes exclusively as a prime without set-asides; the source documents only two federal contract sub-awards under Oracle Health Government Services, Inc. (awarded February 27, 2023 and March 20, 2023) for Caribou localization and interface work, representing negligible sub-engagement relative to the prime footprint.

The vendor's specialization in VA clinical documentation, pharmacy automation, and specialty-care software reflects a narrow but durable market position. No presence in defense, civilian IT modernization, or non-VA federal agencies surfaces in the source. The business model emphasizes software licensing with annual maintenance and support revenue streams, limiting labor-intensive service delivery and enabling high-rate, low-FTE contract positions in later fiscal years as implementations conclude and steady-state sustainment takes hold.