Diebold Nixdorf, Inc.

Diebold Nixdorf, Inc., headquartered in North Canton, Ohio, delivers physical security systems, vault maintenance, and security equipment installation to federal agencies exclusively as a prime contractor operating under full-and-open procurement, with no use of set-asides across its federal footprint. The vendor is a for-profit corporate entity with four named subsidiaries: Diebold, Incorporated; Diebold Enterprise Security Systems, Inc.; Definitive Infotech Services & Solutions, LLC; and Diebold Actcom Security Systems, Inc. Diebold Nixdorf competes on federal GSA Schedule contracts and indefinite delivery IDIQs rather than on government-wide acquisition contracts.

Diebold's federal capability portfolio centers on vault design, fabrication, installation, and maintenance; emergency escape mechanism fabrication; alarm and security detection system installation and repair; and integrated automated retraction systems. Representative recent work includes a $628,438 firm fixed-price maintenance contract with the National Archives and Records Administration for Charters Vault preventative and emergency services through September 2029 (awarded on sole-source basis citing Diebold's proprietary vault design); a $48,562 vault door maintenance contract with the United States Mint at West Point running through December 2029; and a $11,181 purchase order from the U.S. Marshals Service for X-10 vault lock installation, emergency escape mechanism fabrication, and vault door alignment at the Wilmington, Delaware facility (due December 31, 2026). The vendor maintains longstanding relationships with federal courthouse security systems and manages specialized vault infrastructure across multiple cabinet agencies.

Customer concentration is extreme and narrow. Two customers account for 92% of all awards: the Administrative Office of the U.S. Courts holds 1,149 awards valued at $22.1 million combined potential value, and the Department of Justice U.S. Marshals Service (split across two sub-offices) holds 1,007 awards valued at $4.6 million. The Office of the Secretary of Defense, National Archives and Records Administration, and the Department of the Navy account for most remaining dollars but represent small award counts. Diebold sits on two major indefinite delivery vehicles: DJMS11D0448 with 1,090 task orders ($5.6 million combined potential value) and DJM15A32V0033 with 1,065 task orders ($8.1 million combined potential value), both issuing from the Department of Justice. The vendor also holds positions on GSA Schedules V797P3429K and GS00F69760.

Award velocity has declined sharply. The vendor recorded 40 awards in 2021 but only one award each in 2024, 2025, and 2026 — most recent awards are small-dollar maintenance and repair work. The combined federal footprint spans 2,380 prime awards (all awards are prime; no sub work) with $39.7 million combined potential value and $30.8 million in obligated dollars across 72 customer agencies, but activity concentration is driven almost entirely by volume from two long-standing judicial security customers rather than by active new procurement. Only one award faces ultimate completion inside the next twenty-four months, carrying $11 thousand in potential value and indicating minimal recompete exposure in the near term. By NAICS and PSC category, Diebold's work aligns with Security Systems Services (2,220 awards) and Installation and Maintenance/Repair of Alarm, Signal, and Security Detection Systems (2,163 combined awards).