Deaf Services Unlimited, Inc.

Deaf Services Unlimited, Inc., a Woman-Owned Small Business headquartered in Urbandale, Iowa, provides American Sign Language interpretation, Communication Access Real-time Translation (CART), and video remote interpretation services to federal agencies as a prime contractor (99% of recent awards), competing under both woman-owned set-aside and full-and-open procurement vehicles. The company is a for-profit Subchapter S Corporation registered in SAM.gov since 2003, with primary service delivery concentrated on accessibility and reasonable-accommodation contracting under NAICS 541512 (Translation and Interpretation Services).

Deaf Services Unlimited's customer base spans 47 distinct federal agencies, with concentration in immigration and civil-rights-related work. The top three customer agencies by award count—U.S. Citizenship and Immigration Services (40 awards, $7.4 million), Naval Sea Systems Command (14 awards, $2.6 million), and the Internal Revenue Service (12 awards, $4 thousand)—account for 49% of recent awards. By potential value, however, Federal Emergency Management Agency Support Services Section dominates, with 7 awards carrying $15 million in combined potential value, representing 38% of the vendor's $39.2 million total. USCIS and FEMA combined account for approximately 57% of total potential value. Representative prime work includes a $1.55 million definitive labor-hour contract with the U.S. Mint for translation and interpreter services at the Denver facility (awarded November 2023, running through November 2028), a $1.3 million firm-fixed-price delivery order with the U.S. Forest Service for deaf and hard-of-hearing accommodation services (awarded September 2024, ultimately completing March 2026), a $750 thousand single-award BPA with Naval Sea Systems Command for ASL interpreter services (awarded June 2023, through July 2028), and multiple six-figure BPA calls with USCIS at field offices in Queens, Phoenix, Houston, and San Diego for on-site sign language interpretation.

Deaf Services Unlimited places 141 task orders (combined potential value $39.5 million) under the GSA Multiple Award Schedule and 57 task orders under the GSA Professional Services Schedule, with smaller presence on a Department of Veterans Affairs indefinite-delivery vehicle. Set-aside posture splits between woman-owned small business designations on approximately half the awards and full-and-open competition on the remainder, with woman-owned set-asides recurring across USCIS, the Architectural and Transportation Barriers Compliance Board, the Consumer Financial Protection Bureau, and CISA, while DoD and civilian-operations awards (Forest Service, U.S. Mint) compete full-and-open. Single-award BPAs with the Architectural and Transportation Barriers Compliance Board ($500 thousand ceiling through July 2026) and Naval Sea Systems Command ($750 thousand ceiling through July 2028) anchor a portfolio of standing vehicles that support sustained agency engagement.

Activity peaked in 2022 with 11 awards and has declined to a single award in 2026 (measured through April 2026); however, only seven awards face ultimate completion in the next twenty-four months (combined potential value $1 million), limiting near-term recompete exposure. SCI-reported invoicing shows $2.4 million across FY2022–FY2024 (prime contracts), with $424 thousand in FY2022 across 2.2 FTEs, zero SCI-reportable revenue in FY2023, and $2 million in FY2024 across 8.0 FTEs. On federal services contracts captured in SCI, government-paid rates ran around a median of $117.90 per hour, with senior labor pricing through $146.40 per hour and junior labor at $90.54 per hour. Across SCI-reportable prime contracts, the vendor performed all work in-house with zero subcontractor hours, indicating a fully self-delivered service model. Deaf Services Unlimited holds only two federal sub-award positions in the source, both as sub-recipient on WIC (Women, Infants, and Children) grant allocations from the State of Wisconsin Department of Health Services (awarded September 2024 and October 2023), and maintains 99% prime positioning across its wider federal footprint.

Deaf Services Unlimited provides sign language interpreting and captioning services for the Deaf and Hard of Hearing allowing organizations to be in compliance with the Americans with Disabilities Act. Services are provided nationwide, conveniently available day and night, year round. Services can be provided on-site or remotely using video conferencing technology.