Complete Book & Media Supply, LLC

Complete Book & Media Supply, LLC (doing business as Completebook.com), an SBA-certified 8(a) small disadvantaged business and minority-owned firm headquartered in Cedar Park, Texas, supplies books, e-books, audiobooks, magazines, journals, and digital library services to federal agencies as a prime contractor on a portfolio of 2,868 awards spanning military, civilian, and health agency customers. The vendor operates exclusively as a prime contractor (100% of awards) and does not appear as a subcontractor in the source data. Complete Book & Media Supply competes across both set-aside and full-and-open categories; roughly half of its awards carry total small business or 8(a) designations, while the remainder are full-and-open.

The vendor's service footprint centers on federal library acquisition and education support. Primary work includes provision of textbooks, instructional materials, and reference publications to military educational institutions (Army War College, Naval Education and Training Command, Air Education and Training Command, United States Marine Corps); digital library platform subscriptions and e-book rental services to the Uniformed Services University of the Health Sciences and Veterans Affairs regional healthcare networks; technical publications such as ASME Boiler & Pressure Vessel Code and NFPA Life Safety standards to Coast Guard training facilities and Army commands; and specialized materials including welding manuals, psychology texts, and medical coding references to defense health and law enforcement agencies. Representative recent awards include a $50 million multiple-award Indefinite Delivery Contract from the Library of Congress (awarded June 15, 2026, through June 14, 2031) for books, non-print materials, and related support services across federal libraries; a $40.1 million BPA call from Army War College (July 1, 2025, completion June 29, 2026) for books and media supporting the Master of Strategic Studies program; a $156.9 thousand delivery order from the Defense Health Agency (January 3, 2024, completion December 30, 2024) for physical therapy technician program e-books under a total small business set-aside; and a $131.8 thousand delivery order from the Coast Guard (September 27, 2022, completion October 28, 2022) for LPI 360 leadership tokens under total small business set-aside.

Customer concentration is highly dispersed across 250 federal agencies, but revenue concentration is acute. The top five customers by potential value account for 45% of combined potential value: GSA Federal Acquisition Service ($45.8 million, 24 awards); Uniformed Services University of the Health Sciences ($13.3 million, 54 awards); Air Education and Training Command ($5.4 million, 67 awards); Naval Education and Training Command ($4.3 million, 254 awards); and United States Special Operations Command ($3.2 million, 35 awards). The two rankings diverge meaningfully — Naval Education and Training Command places the highest volume of orders (254 awards) but ranks fourth by dollars, whereas GSA Federal Acquisition Service anchors the dollars ranking with far fewer awards, reflecting its role as a vehicle for library material procurement across the government. The Navy and Marine Corps dominate transaction volume (345 combined awards), while the defense health and education sectors dominate dollar value.

Complete Book & Media Supply holds a seat on the Library of Congress multiple-award IDIQ ($50 million ceiling, awarded June 15, 2026), establishing it as a primary federal library supply vehicle. The vendor also places significant volume under the GSA Multiple Award Schedule ($6 million ceiling per the award descriptions), which serves as the foundation for 70 task orders valued at $3.5 million combined. Additional IDVs include agency-specific BPAs: the Army War College single-award BPA ($25,000 ceiling, April 1, 2025, through March 31, 2030) for digital library services; a USU Textbook and eBook IDIQ (2016–2021) with 11 task orders totaling $994 thousand; and Army Materiel Command Blanket Purchase Agreements focused on digital library services and book procurement. The vendor's primary vehicle footprint is characterized by a dominant "Publication Media" category comprising 1,917 task orders valued at $27.4 million combined potential value, indicating extensive use of commodity-style ordering against established contracts rather than full-and-open competitive bids.

Activity has declined sharply in recent years. The vendor recorded 19 awards in 2022, 17 in 2023, 9 in 2024, 4 in 2025, and 2 in 2026. Combined potential value across all 2,868 prime awards is $160.6 million, of which $48.1 million has been obligated (30% realization rate). The source carries no recompete-cliff data, but the steep activity trajectory decline — from double digits annually through 2023 to single digits thereafter — suggests either market shift away from transaction-level book procurement toward umbrella vehicles or increased consolidation of orders under the Library of Congress IDIQ awarded in June 2026. The June 2026 IDIQ award, with its $50 million ceiling and five-year performance window through June 2031, likely represents a strategic pivot for the vendor toward centralized federal library supply.

The vendor's award portfolio is dominated by commodity classifications: 2,205 awards fall under Book Publishers (NAICS); 1,917 task orders are coded to the "Books and Pamphlets" PSC. This concentration reflects a narrow but deep market position — Complete Book & Media Supply operates as a specialist in federal library and educational materials supply, competing primarily on catalog breadth, delivery reliability, and small business set-aside eligibility rather than on service differentiation or geographic scope.

Procurement solutions for Books, subscriptions, audio/video, and software. Credit card & American Express Payment-Link processing Tax I.D.# 74-285-2244 A SMALL BUSINESS & GSA CONTRACTOR (GS-02F-0006K) CAGE CODE: 1RN63 NAICS CODE: 422920