Bliss Pharmacy Services LLC

Bliss Pharmacy Services LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Gilbert, Arizona, operates as a prime contractor delivering virtual pharmacy services—including remote prescription verification, medication management, clinical pharmaceutical reviews, and after-hours inpatient order fulfillment via secure web-based platforms—across multiple Veterans Integrated Service Networks (VISNs) for the Department of Veterans Affairs. The company is a self-certified small disadvantaged business and veteran-owned business competing predominantly under SDVOSB set-asides and Total Small Business set-asides, though recent delivery orders show a mixed posture with some full-and-open awards.

Customer concentration is heavily skewed toward the VA and concentrated across a small number of VISNs. The top five VISN customers by award count account for 91% of recent awards, led by VISN 4 (48 awards, $10.3 million combined potential value), VISN 23 (26 awards, $3.5 million), and VISN 1 (16 awards, $7.9 million). However, the potential-value ranking surfaces a material outlier: VISN 10's single award carries $8.2 million in ceiling value and VISN 7's single award carries $5.7 million, reflecting larger indefinite-delivery vehicles that dwarf most task orders. VISN 4's largest IDC ceiling is $3.7 million (awarded April 1, 2026, through March 31, 2031), and VISN 1's is $3.78 million (May 1, 2022, through April 30, 2026). The source characterizes Bliss as holding six active indefinite-delivery contracts across multiple VISNs collectively valued at approximately $9.8 million through 2030.

Bliss places work under five primary indefinite-delivery vehicles. IDC 36C24421D0059 with VISN 4 carries 39 task orders worth $2.7 million combined potential value; IDC 36C24122D0012 carries 15 task orders worth $4.1 million; IDC 36C26321D0037 carries 20 task orders worth $821 thousand; IDC 36C24426D0049 carries 7 task orders worth $695 thousand; and IDC 36C24620D0062 carries 6 task orders worth $1.4 million. Representative named contracts include a $3.7 million SDVOSB single-award IDIQ with VISN 4 (April 1, 2026, through March 31, 2031) for multi-station virtual pharmacy services at seven Pennsylvania and Delaware VA Medical Centers; an $8.2 million SDVOSB IDIQ with VISN 10 (February 15, 2026, through February 14, 2027) for remote prescription processing across twelve Ohio, Indiana, and Michigan VA facilities; a $5.7 million SDVOSB purchase order with VISN 7 (October 1, 2021, through September 30, 2026) for virtual pharmacy services in Georgia, South Carolina, and Alabama; and a $3.78 million Total Small Business IDIQ with VISN 1 (May 1, 2022, through April 30, 2026) for VISN-wide virtual pharmacy services.

Award activity has grown year over year, from eighteen awards in 2022 to twenty-two in 2026 year-to-date. Forty-four awards (combined potential value $11.7 million) carry ultimate completion dates within the next twenty-four months, presenting material recompete exposure. SCI-reported invoicing shows $3.7 million in FY2023 and $5 million in FY2024, supporting roughly twenty-six federal service FTEs in FY2024. Across SCI-reportable prime contracts, Bliss performed 0% of hours through subcontractors—all services are executed directly. Median government-paid hourly rates on SCI-reportable contracts ran around $38.32 per hour, with senior labor rates reaching $190.88 per hour and entry-level rates near $25.28 per hour. Bliss operates exclusively as a prime contractor with no documented subcontractor relationships across its VA footprint, controlling all delivery directly and positioning itself as a sole-source provider for remote pharmacy services within specific VISN networks.

Provide virtual pharmacy services, ADPAC services, pharmacy consultation