28 Trans, LLC

28 Trans, LLC, a service-disabled veteran-owned small business (SDVOSB) headquartered in DeBary, Florida, provides non-emergency medical transportation, special mode transportation, wheelchair-accessible vehicle services, and shuttle operations exclusively to the Department of Veterans Affairs as a prime contractor across multiple Veterans Integrated Service Networks. The vendor operates entirely as a prime (100% of awards) with no subcontractor reliance and competes predominantly under SDVOSB set-asides, including sole-source awards; recent activity shows a shift toward full-and-open competition as 28 Trans has matured its VA relationships.

28 Trans is also certified as small disadvantaged, HUBZone, and self-certified as veteran-owned. The vendor's federal footprint spans 29 prime awards concentrated entirely within the VA system across four VISNs, with combined potential value of $196.7 million and $75.9 million obligated to date (39% realization). Activity has grown sharply — three awards in 2020, four in 2023, ten in 2024, and seven in 2026 through late September — driven by emergency bridge procurements and ongoing task-order growth under existing IDIQs. The SCI dataset shows invoiced revenue of $39.8 million across FY2023–FY2025, with staffing scaling from 57.7 FTEs in FY2023 to 258 FTEs in FY2025, all delivered as direct hires with zero subcontractor engagement. Government-paid rates on SCI-reportable prime contracts ran a median of $61.72 per hour, with rates spanning from $41.98/hr at the 10th percentile to $72.53/hr at the 90th percentile.

Customer concentration is highly specific to four VISNs. Veterans Integrated Service Network 22 leads by award count (12 awards, $51.4 million potential value), reflecting heavy reliance on emergency bridge and short-duration task orders for non-emergency medical transportation in the Phoenix and Tucson areas. VISN 21 anchors the largest dollar share ($67.7 million across five awards) through a $50 million multiple-award IDV for special mode transportation at the San Francisco Veterans Affairs Health Care Center and a $13 million base-plus-four-option shuttle service contract for VA employee passenger operations. VISN 8 contributes $58.1 million across six awards, including a $14.1 million delivery order for Miami special mode transportation services. VISN 16 adds $19.6 million across six awards for non-emergency patient ground transportation at the G.V. "Sonny" Montgomery VA Medical Center in Jackson, Mississippi.

28 Trans holds a portfolio of five named IDIQs with combined potential value exceeding $80 million and has positioned itself on multiple vehicle families including the San Francisco VAHCS $50 million Special Mode Transportation Services 2024–2028 indefinite delivery vehicle (three task orders, $4.7 million), and several single-award VISN-specific IDIQ vehicles covering non-emergent medical transportation in Tucson ($10.5 million ceiling), Phoenix ($4.84 million ceiling), and Jackson ($6.52 million ceiling, through September 2025). Representative delivery orders include a $7.5 million SDVOSB sole-source award from VISN 8 on August 1, 2026, for non-emergency wheelchair and stretcher van transportation across northern Florida and southern Georgia (base year plus four one-year options through July 31, 2031), a $5 million SDVOSB sole-source delivery order from VISN 22 on July 1, 2026, for six-month NEMT services at Southern Arizona VA Health Care System in Tucson, and a $4.68 million SDVOSB sole-source purchase order from VISN 16 on May 16, 2025, for non-emergency ground transportation in Jackson (ultimate completion June 29, 2026).

Five awards with combined potential value of $19.9 million reach ultimate completion inside the next twenty-four months and face recompete risk. The vendor's delivery model relies entirely on internal staffing — SCI records show zero subcontractor hours across all prime contracts — and 28 Trans has demonstrated capacity to scale from roughly 60 FTEs in mid-2023 to 258 FTEs by end of FY2025, indicating rapid buildout of direct operational workforce. The vendor's VA footprint, while geographically distributed across Phoenix, Tucson, Jackson, Miami, and San Francisco, is structurally brittle: all 29 awards funnel through a single customer (the VA), all four VISNs operate independently for procurement purposes, and loss of a major VISN relationship or IDQ would not be offset by work from other agencies.