Yardi Consulting Services

The Norfolk Redevelopment and Housing Authority (NRHA) is issuing a Request for Proposal (RFP) for post-implementation Yardi Consulting Services to provide stabilization, remediation, and optimization services following the organization's full Yardi Voyager 7s deployment in July 2025. The procurement covers multiple core modules including Voyager 7s, Rent Cafe, Procure to Pay, Affordable, Inspections IQ, Work Order IQ, Yardi Document Management for SharePoint, PHA Budgeting and Forecasting, Yardi Aspire, Fixed Assets and Inventory, Enhanced Verifications Services, and Screening Service. Required consultant services encompass system optimization and configuration, reporting and data management, staff training and user support, enhancements and custom development, and compliance and security assessments, with an estimated scope of 1,500 total hours. Qualified technical consultants must demonstrate expertise in Yardi systems, provide 24-hour response capability for service requests Monday through Friday from 8:00 AM to 5:00 PM ET, and maintain comprehensive insurance coverage including workers' compensation, employer's liability ($1,000,000), commercial general liability ($1,000,000), and errors and omissions liability ($5 million per occurrence). The RFP will be evaluated on a 105-point scale based on Firm Overview (20 points), Experience and Capabilities (25 points), Project Approach (30 points), Price (25 points), and Section 3 Small Business/Minority and Woman-Owned Enterprise participation (5 points). Proposals must be submitted through the NRHA Bonfire Interactive Portal by May 29, 2026 at 3:00 PM EST, with questions due by May 22, 2026 at 4:00 PM EST, and no pre-proposal conference is scheduled.

Section 3 compliance is mandatory for this procurement, requiring contractors to document small business and minority and woman-owned enterprise participation opportunities. Travel expenses will be reimbursed at cost in accordance with NRHA's travel policy following Federal per diem rates. The initial contract term is 12 months with potential extension of an additional 6 to 12 months based on service needs, agreed-upon pricing, and available funding. Pricing shall be submitted on the provided schedule with labor rates for six service categories: System Optimization and Configuration, Reporting and Data Management, Staff Training and User Support, Enhancements and Custom Development, Compliance and Security, and Supervisory/Project Oversight. NRHA, a Virginia public housing authority managing approximately 2,726 public housing units and 3,886 housing choice vouchers with an annual budget of approximately $115 million, reserves the right to reject any or all proposals, negotiate fees, and conduct reference checks on past performance. While no specific award value or budget range is stated in the RFP, the estimated 1,500 total hours and six labor rate categories provide the basis for cost estimation.