Worker’s Compensation Third-Party Administrator Services

Waller County is involved in a Request for Proposals (RFP 25-18578-KM) for Worker's Compensation Third-Party Administrator Services, seeking a qualified vendor to provide comprehensive workers' compensation claims handling and administrative services for the City of Lubbock's self-insured program. The procurement covers approximately 2,316 full-time and 173 part-time/seasonal employees, with an annual claims history ranging from 299-406 new claims. The selected contractor must provide local claims adjusting services, maintain required insurance coverage, and integrate with the city's Origami Risk Management Information System. Proposals are due on February 13, 2025, by 3:00 PM, with submission options including electronic submission through the Bonfire portal or hard copy submission to the Purchasing and Contract Management Department. A pre-proposal teleconference is scheduled for February 4, 2025, at 10:00 AM. The contract term is one year with four potential one-year renewal options, commencing April 1, 2025. Evaluation criteria will include pricing (30 points), vendor experience (20 points), operations (35 points), and system capabilities (15 points).

While no specific set-aside designations are mentioned, the RFP requires vendors to provide comprehensive pricing as an annual flat fee covering all described services, including the cost of assuming current claims. The current workers' compensation program has been administered by Texas Municipal League IRP for the past four years, previously operating under a fully insured guaranteed cost program. Vendors must submit detailed pricing breakdowns in Excel format, including base costs, administrative fees, IT fees, and other services. The city will provide funding through annual appropriations, indicating potential budget flexibility. The contractor must demonstrate capability to handle a significant claims volume and integrate seamlessly with existing risk management technology. While specific budget ranges are not explicitly stated, the comprehensive nature of the services and the size of the employee population suggest a substantial contract value for the selected third-party administrator.