Water Watch Program

Closed State & local contract opportunity

Solicitation number
Y25-1038
State
Florida
Responses due

Opportunity facts

Jurisdictions
Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

Orange County, Florida, through its Utilities Procurement Division, is soliciting bids for the Water Watch Program (Contract Y25-1038), an initiative designed to enforce and educate residents about water conservation ordinances in unincorporated Orange County. The procurement is an Invitation for Bids (IFB) seeking a contractor to provide comprehensive water restriction monitoring services, including patrolling residential and commercial properties seven days a week during non-watering hours (4 PM to 10 AM). The selected contractor must provide a comprehensive staffing structure including a Program Manager, Field Supervisor, Field Patrollers, Irrigation Technicians, and Administrative Support personnel, with a minimum requirement of 5,200 annual patroller hours. Key deliverables include documenting watering violations, taking photographic evidence, issuing warnings and potential $25 fines, resetting irrigation controllers, and providing monthly reports detailing program metrics. All personnel must undergo background checks, drug screenings, and possess specific certifications such as FNGLA Certified Landscape Irrigation Service Technician. Electronic submissions are required through the OpenGov e-Procurement Platform by September 16, 2025, at 4:00 pm EST, with a deadline for questions on August 28, 2025, at 5:00 pm EST.

The solicitation does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The contract appears open to qualified vendors who can meet the comprehensive staffing and certification requirements. While no incumbent vendor is definitively named, the Project Information Sheet mentions "Aqua Cops" as a potential vendor. The estimated contract budget is $527,523, with the contract structured for an initial three-year term starting November 20, 2025, and an option to extend for two additional one-year periods. The fee schedule estimates 600 hours for Program Management, 10,400 hours for Field Supervision, 36,400 hours for Field Patrollers/Irrigation Technicians, 10,400 hours for Administrative Support, and 504,920 miles for program delivery over the five-year potential contract period. Bidders must be members in good standing with professional organizations like the Florida Irrigation Society or Florida Nursery Growers Landscape Association and will be required to maintain $1,000,000 in commercial general liability coverage. The contract will be awarded to the lowest responsive and responsible bidder meeting all qualification requirements, with Orange County reserving the right to terminate the contract for non-performance.

Opportunity text

NOTICE IS HEREBY GIVEN that Orange County, Florida, henceforth referred to as the County is accepting sealed offers for Water Watch Program (Y25-1038)

Sealed offers for furnishing the above will be accepted up to 4:00 pm EST on Tuesday, September 16, 2025.

NOTE: Respondents are required to submit responses electronically via the OpenGov e-Procurement Platform. Respondents shall not be permitted to hand-deliver, mail, telephone, fax or email offers.

Responses received after the submission deadline and/or transmitted outside of the designated OpenGov e-Procurement Platform shall be rejected.

Important Instructions for Electronic Submittal

The County is ONLY accepting electronic submissions using the OpenGov e-Procurement Platform. Respondents shall create a FREE account with OpenGov by signing up at https://procurement.opengov.com/login . Once you have completed account registration, browse back to this page, click on "Submit Response", and follow the instructions to submit the electronic offer.

It is the respondent's responsibility to ensure they commence their upload efforts timely to meet the submission deadline. The County shall not be responsible for delays caused by any occurrence, including the respondent's network delays, bandwidth issues, internet outages, or technical difficulties.

OpenGov Technical Support
For Technical Support, respondent's can reach the OpenGov Service Desk:
Chat (preferred): Click the button in the lower right hand corner of the portal
Email: procurement-support@opengov.com
Phone: 1 (650) 336-7167 Hours: Mon-Fri 7am - 10pm EST

Timely Questions Regarding this Solicitation

The question and answer module of OpenGov IS being utilized for this solicitation. Timely questions concerning this solicitation shall be submitted in accordance with the deadline for questions: Thursday, August 28, 2025 at 5:00 pm EST. Respondents are instructed not to contact the initiating division directly.

Consideration for modification or alteration of the documents contained in this solicitation shall be requested during the specified question period, before the applicable deadline. No oral interpretation of the meaning of the plans, specifications, or other Contract documents shall be considered binding. The County shall be bound by information and statements only when such statements are written and executed under the authority of the Manager, Procurement Division.

Answers for timely questions will be addressed in the OpenGov question and answer module or as an addenda to this solicitation depending on volume, participants are encouraged to subscribe as a follower and monitor all notifications. Beyond questions and answers, any and all modifications, clarifications, interpretations and supplemental instructions will be in the form of a written addendum which, if issued, will be available for download. All addenda and questions/answers so issued shall become part of the Contract Documents and receipt shall be acknowledged as specified herein.

This provision exists solely for the convenience and administrative efficiency of Orange County. No respondent or other third party gains any rights by virtue of this provision or the application thereof, nor shall any respondent or third party have any standing to sue or cause of action arising there from.

Untimely questions are unable to be submitted in the question and answer module, thereafter respondents raising critical concerns must email ana.villalona@ocfl.net. Critical clarifications may be made via addenda, however, untimely questions may not be considered.

Files

File Type Posted
Water_Watch_Program_(Addendum_#1_Revision).pdf PDF
Water_Watch_Program_(Addendum_#1_Revision).pdf PDF
A_Water_Watch_Scope_of_Work_FINAL.docx DOCX document
A_Water_Watch_Scope_of_Work_FINAL.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev6.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev6.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev5.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev5.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev4.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev4.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev3.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev3.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev2.docx DOCX document
A_Water_Watch_Scope_of_WorkvRev2.docx DOCX document
Project_Information_Sheet.pdf PDF
Project_Information_Sheet.pdf PDF
Show all 16

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