Volunteer Driver Program for ADRC

Waukesha County's Department of Health and Human Services (HHS) Aging and Disabilities Resource Center (ADRC) is seeking a qualified organization to administer the Volunteer Driver Program through a Request for Proposal (RFP) #2025034. The program aims to provide transportation services for adults 60 years or older and adults with disabilities within Waukesha County, with potential trips extending into neighboring counties. The selected vendor will be responsible for recruiting, screening, and managing volunteer drivers, maintaining detailed records, and submitting quarterly reports documenting trip data, expenses, and service metrics. Proposals are due on September 9, 2025, with potential interviews scheduled for September 22, 2025, and contract execution expected by November 21, 2025. The contract will commence on January 1, 2026, for an initial one-year term with the possibility of four additional one-year renewals. Evaluation criteria will likely include the organization's ability to comprehensively manage the program, meet reporting requirements, and effectively coordinate volunteer driver services.

No specific set-aside designations or restrictions on responding organizations are explicitly mentioned in the documentation. The program has historically provided approximately 5,600 one-way rides annually, with 44% of trips related to medical appointments. The maximum budget for this service is $48,000, with reimbursement set at $7.50 per one-way ride until the maximum is reached. Funding is contingent upon appropriations from Waukesha County and the Wisconsin Department of Transportation, with the possibility of additional funds available on a year-by-year basis. The successful vendor will need to complete a detailed Quarterly Ridership Report template from the Wisconsin Department of Transportation, tracking trips by passenger type and purpose, and submit electronic reports to Specialized.Transit@dot.wi.gov. The program requires comprehensive expense and service tracking, including total expenses, trip miles, and hours of service, with reporting due 30 days after each quarter's end.