- Coastal Carolina University, through the State of South Carolina's Division of Procurement Services, is seeking comprehensive enrollment management services to support student recruitment and engagement strategies. The Request for Proposal (RFP) solicits vendors with expertise in search management, inquiry management, application cultivation, and financial aid optimization for competitive admissions environments. The university aims to engage 200,000 to 250,000 high school student records...
- Coastal Carolina University, located in Horry County, South Carolina, is seeking a comprehensive Customer Relationship Management (CRM) system through a Request for Proposal (RFP) to support prospective student recruitment and applicant tracking. The procurement aims to acquire a turnkey, multi-channel CRM solution capable of managing communications with up to 25,000 prospective students across various student categories, including first-time freshmen, transfer, post-traditional,...
- Coastal Carolina University, through the State Fiscal Accountability Authority, is seeking a comprehensive Customer Relationship Management (CRM) system for its Office of Admissions and Merit Awards. The solicitation (5400020595) requires a robust CRM solution capable of managing constituent communications, student enrollment tracking, event management, application processing, reporting, and analytics. The system must support unlimited concurrent users and integrate with existing systems...
- Coastal Carolina University, located in Conway, South Carolina, is seeking an integrated Software-as-a-Service (SaaS) solution for faculty management and reporting through a competitive Request for Proposal (RFP) solicitation. The procurement targets a comprehensive system for centralized collection and approval of faculty activity reporting, specifically supporting annual faculty activity reports and faculty promotion and tenure files for approximately 525 full-time faculty members. The...
- Coastal Carolina University is procuring a comprehensive Customer Relationship Management (CRM) system through the State Fiscal Accountability Authority's Division of Procurement Services, with the solicitation targeting a multi-channel solution for student recruitment and enrollment management. The CRM system must automate and personalize customer communications, manage up to 25,000 student applicants, and provide robust analytical tools with ROI reporting capabilities. Key technical...
- Coastal Carolina University (CCU) is seeking an AI-powered cloud-based chatbot solution through a Request for Proposal issued by the State of South Carolina's Procurement Services Division. The comprehensive conversational AI system is designed to support student services across multiple departments, including admissions, financial aid, student accounts, course registration, academic advising, campus services, and technical support. The solution must integrate with existing systems such as...
- Coastal Carolina University, through the State Fiscal Accountability Authority, is seeking a comprehensive, web-based solution for faculty activities reporting and electronic student learning portfolios (ePortfolios). The procurement is a turnkey, integrated platform that will enable faculty to submit and track activities related to teaching, service, and research, manage performance evaluations, and support student digital portfolio development. The solution must provide unlimited data storage,...
- Coastal Carolina University, through the State Fiscal Accountability Authority, is procuring a comprehensive cloud-based text messaging system for campus-wide communication purposes. The solicitation (Number 5400020069) seeks a platform capable of mass text communications with extensive functionality, including data imports via SQL or CSV/Excel, Active Directory Single Sign-On, multi-administrative levels, unlimited contact storage, and two-way texting capabilities. Key system requirements...
- Coastal Carolina University (CCU) issued a Request for Proposal (RFP) seeking a comprehensive student eCommerce solution to support student-related financial transactions and services. The procurement targeted a web-based payment platform that integrates in real-time with Ellucian/Colleague system, enabling automated management of student installment payments for tuition, fees, and related charges. Required solution capabilities include customizable payment plan options, secure payment method...
- The South Carolina Department of Corrections (SCDC) has issued a Request for Proposal (RFP) numbered 5400020746 for a comprehensive virtual job fair platform designed to connect employers and job seekers in a digital environment. The procurement seeks a web-based solution that supports ten primary and ten secondary account holders, with SCDC serving as the primary administrator. The platform must enable interactions through chat rooms, web-chats, webcasts, webinars, and email, facilitating job...
Coastal Carolina University, located in Horry County, South Carolina, is procuring a comprehensive virtual engagement software platform through a competitive Request for Proposal (RFP) process. The university requires a robust digital solution to support approximately 104 annual events, including virtual tours, orientation sessions, admissions programs, and open houses, with anticipated attendance ranging from 2 to 600 participants. The software must provide unlimited online streaming and on-demand content with indefinite hosting, support five concurrent streaming channels (Prospective Students, Admitted Students, Orientation, Admissions Counselors, and Financial Aid), and integrate with the Slate CRM system to track student engagement and import attendance data. Key technical requirements include ADA compliance, closed captioning, English-only operation, webcasting capabilities, social media simulcasting, university-branded virtual environments, integrated chat functionality, SMS texting, email automation, token/QR code access, pre-event Q&A dashboards, and comprehensive analytics reporting. The solicitation (Number 5400022143) was issued on November 9, 2021, with a non-mandatory pre-proposal conference held on November 4, 2021, and questions due by November 15, 2021. Proposals were due on December 1, 2021, at 11:00 a.m., with award posted on January 19, 2022. The procurement does not specify explicit set-aside designations or restrictions on respondent types, though offerors are not required to have prior experience serving higher education institutions. The incumbent vendor is Conduit by PlatformQ, whose current contract expires in 2022. The new contract will have a one-year initial term with four one-year renewal options, for a maximum contract duration of five years, with an anticipated start date of March 15, 2022, and end date of March 14, 2027. Vendors must demonstrate compliance with multiple data protection regulations, including FERPA, HIPAA, GDPR, and Graham-Bliley Act, and meet specific security requirements such as data encryption, role-based access control, Azure ADFS single sign-on compatibility, PCI-DSS compliance, and dedicated infrastructure located within the continental United States. The business proposal must include a comprehensive, turn-key solution pricing covering implementation, training, and support for the entire five-year contract term, with fixed pricing and no additional charges beyond the quoted price. While specific budget ranges are not explicitly stated, the solution must support the university's extensive virtual engagement needs across multiple event types and audience segments.
Name | Description | Size | Type | Posted |
|---|---|---|---|---|
Amendment One.docx | 49KB | Document | 11/20/25 | |
Award Extension.doc | 91KB | Document | 11/20/25 | |
Final Award Extension.doc | 91KB | Document | 11/20/25 | |
Request for Proposal.docx | 381KB | Document | 11/20/25 |