Amendment One.docx

SAP

State of South Carolina

Amendment One Only items highlighted in yellow or Q&A are subject to additional questions.

Solicitation:

Date Issued:

Procurement Officer:

Phone:

E-Mail Address:

Mailing Address:

5400022143 11/9/2021

JO MARIE BROWN,CPPO,CPPB,NIGP-CPP

803-896-0670 jmbrown@mmo.sc.gov SFAA, Div. of Procurement Services, ITMO 1201 Main Street, Suite 601 Columbia SC 29201

DESCRIPTION: Virtual Engagement Software

USING GOVERNMENTAL UNIT: Coastal Carolina University

SUBMIT YOUR OFFER ON-LINE AT THE FOLLOWING URL: http://www.procurement.sc.gov

SUBMIT OFFER BY (Opening Date/Time):12/01/2021 at 11:00 am (See "Deadline For Submission Of Offer" provision)

QUESTIONS MUST BE RECEIVED BY: 11/4/2021 11/15/2021 at 3:00 pm (See "Questions From Offerors" provision)

NUMBER OF COPIES TO BE SUBMITTED: One (1) Electronic Technical Proposal, One (1) Electronic Business Proposal, One (1) Electronic Redacted Copy of Technical Proposal marked "Redacted", One (1) Electronic Redacted Copy of Business Proposal marked "Redacted", (See “Submitting Redacted Offers” provision Section IV, “Submitting Confidential Information” Section II.A., & “Electronic Copies-Required Media and Format” provision Section II. B.) Initial here if NO redacted copy is necessary___________

CONFERENCE TYPE: Non-Mandatory Pre-Proposal Conference DATE & TIME: 11/04/2021 at 10:00 am

(As appropriate, see "Conferences - Pre-Bid/Proposal" & "Site Visit" provisions) LOCATION: Email Jmbrown@mmo.sc.gov at least 24 hours prior to meeting for virtual log in.

You must submit a signed copy of this form with Your Offer. By signing, You agree to be bound by the terms of the Solicitation. You agree to hold Your Offer open for a minimum of sixty (60) calendar days after the Opening Date. (See "Signing Your Offer" provision.)

NAME OF OFFEROR

(full legal name of business submitting the offer) Any award issued will be issued to, and the contract will be formed with, the entity identified as the Offeror. The entity named as the offeror must be a single and distinct legal entity. Do not use the name of a branch office or a division of a larger entity if the branch or division is not a separate legal entity, i.e., a separate corporation, partnership, sole proprietorship, etc.

AUTHORIZED SIGNATURE

(Person must be authorized to submit binding offer to contract on behalf of Offeror.)

DATE SIGNED

TITLE

(business title of person signing above)

STATE VENDOR NO.

(Register to Obtain S.C. Vendor No. at www.procurement.sc.gov )

PRINTED NAME

(printed name of person signing above)

STATE OF INCORPORATION

(If you are a corporation, identify the state of incorporation.)

OFFEROR'S TYPE OF ENTITY: (Check one) (See "Signing Your Offer" provision.)

___ Sole Proprietorship ___ Partnership ___ Other_____________________________

___ Corporate entity (not tax-exempt) ___ Corporation (tax-exempt) ___ Government entity (federal, state, or local)

COVER PAGE - ON-LINE ONLY (MAR. 2015)

SAP

SAP

PAGE TWO

(Return Page Two with Your Offer) HOME OFFICE ADDRESS (Address for offeror's home office / principal place of business)

NOTICE ADDRESS (Address to which all procurement and contract related notices should be sent.) (See "Notice" clause)

_________________________________________________ Area Code - Number - Extension Facsimile

_________________________________________________ E-mail Address

PAYMENT ADDRESS (Address to which payments will be sent.) (See "Payment" clause)

____Payment Address same as Home Office Address ____Payment Address same as Notice Address (check only one) ORDER ADDRESS (Address to which purchase orders will be sent) (See "Purchase Orders and "Contract Documents" clauses)

____Order Address same as Home Office Address ____Order Address same as Notice Address (check only one)

ACKNOWLEDGMENT OF AMENDMENTS

Offerors acknowledges receipt of amendments by indicating amendment number and its date of issue. (See "Amendments to Solicitation" Provision)

DISCOUNT FOR PROMPT PAYMENT

(See "Discount for Prompt Payment" clause)

PREFERENCES - A NOTICE TO VENDORS (SEP. 2009): Preferences do not apply to Request for Proposals per SC Consolidated Procurement Code Section 11-35-1524, e (5)

PREFERENCES - ADDRESS AND PHONE OF IN-STATE OFFICE: Preferences do not apply to Request for Proposals per SC Consolidated Procurement Code Section 11-35-1524, e (5)

____In-State Office Address same as Home Office Address ____In-State Office Address same as Notice Address (check only one)

PAGE TWO (SEP 2009)

End of PAGE TWO

AMENDMENTS TO SOLICITATION (JAN 2004):

(a) The Solicitation may be amended at any time prior to opening. All actual and prospective Offerors should monitor the following web site for the issuance of Amendments: www.procurement.sc.gov(b) Offerors shall acknowledge receipt of any amendment to this solicitation

(1) by signing and returning the amendment,

(2) by identifying the amendment number and date in the space provided for this purpose on Page Two,

(3) by letter, or

(4) by submitting a bid that indicates in some way that the bidder received the amendment. (c) If this solicitation is amended, then all terms and conditions which are not modified remain unchanged.[02-2A005-1]

Questions & Answers

1. How many students/applicants/other attendees are anticipated per event—this will vary by event. It could be as high as 600 for an orientation session or open house, and as few as 2 to 3 for a virtual tour or smaller program.

2. How many virtual events do you anticipate in a year—We host 2 virtual tours per week throughout the year, 20 orientation events, and approximately 70 other admissions programs (open houses, Q & A sessions, interest meetings, admitted student events, transfer programs, etc). These happen on weekends and in the evenings, in addition to 9 to 5 hours.

3. How many hours of online streaming and on-demand content is needed. Unlimited

4. How long you are looking forward to hosting the content i.e., session videos etc., on the platform after the event? Indefinite, no expiration

5. How many concurrent/parallel live steaming channels will be required by you? The preference is 5 platforms or instances (Prospective Students, Admitted Students, Orientation, Admissions Counselors, and Financial Aid)

6. Language for portal to be used is only English or any other? English only.

7. Do you see any interpretation and translation services? Yes, must have closed captioning in the live environment.

8. Any travel (our resources) is/are required at your base location? No.

9. You mentioned redacted copy of response also to be submitted. What if we do not see any confidential content to be redacted from our response. In such case can we just submit one copy each for technical and business responses (without any redacted copy)? Yes

10. Do you require integration of any of your tools with our platform (Example: Salesforce, CRM, etc.,)? Integration with Slate CRM system for tracking student engagement. We need to be able to import student attendance at the events into the student’s record in the CRM system.

11. In reference to section 6 in Page 18 of this RFP ‘Software Licensing Agreement’ shall the offeror submit all the agreement documentation in our response itself or few can be shared with you in the later stages. Please clarify. Please submit under an Appendix with a sample copy of all agreements.

12. Is Conduit by Platform Q a preferred vendor for this proposal?2. Does Slate (Technosolutions) CRM offer API's to integrate? Slate does not have API. Conduit by PlatformQ is the current provider. The Request For Proposal has been issued as the current contract will be expiring in 2022.

13. Is there a preferred vendor for this bid? See question 12

14. We have a platform that meets and exceeds the needs mentioned. We do not have an exact use case prior. Would this still qualify us to bid for this RFP? Please only submit if you meet the minimum qualifications. See Section V. Qualifications – Special Standards of Responsibility on page 21 of the solicitation.

15. We have no prior experience in delivering to a college or a university. Would this disqualify us from submitting our bid? Please only submit if you meet the minimum qualifications. See Section V. Qualifications – Special Standards of Responsibility on page 21 of the solicitation.

16. I am having trouble accessing the procurement website. Please use the following link to access our site: www.procurement.sc.gov

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