Vehicle Immobilization Services and Devices

The City of New Haven, Connecticut Department of Transportation, Traffic and Parking is requesting proposals for vehicle immobilization services and devices, with proposals due June 30, 2026 at 11:00 AM and questions due June 15, 2026 at 5:00 PM. Local preference provisions may apply, offering qualified New Haven-based businesses preference if bids are not more than 6–15 percent higher than the lowest bid, depending on total contract value.

The scope requires providing and maintaining vehicle immobilization devices ("boots") for wheel attachment with self-release capability; back-end monitoring and management systems; staff training and support; coordination with existing enforcement systems to develop scofflaw lists; notification capabilities to last-known registered vehicle owners; computer software or equivalent system meeting the City's cybersecurity and integration requirements; reporting capabilities compliant with New Haven ordinances and departmental tracking requirements; a portal or interface enabling electronic payment of fines and fees and violator self-release functionality; and integration of payment systems into the City's existing accounts receivable infrastructure. The City currently issues over 100,000 parking citations annually and employs 14 full-time parking enforcement officers.

The initial contract term is three years with two optional one-year extensions at the City's sole discretion. The vendor must implement the system within 30 days of contract execution and achieve full operational status within 120 days. Pricing must be submitted separately from technical proposals and include fixed monthly fees (equipment rental and system operations costs), per-boot application fees, device replacement fees, online payment processing fees, and hardware unit pricing. All costs are all-inclusive with no separate reimbursement for travel, lodging, or payment processor fees. The City bears no responsibility for fees associated with device loss, damage, or failure to return equipment.

Comprehensive insurance is required: General Liability ($1,000,000 per occurrence, $2,000,000 aggregate), Excess/Umbrella Liability ($1,000,000), Professional Liability ($1,000,000), Cyber Liability ($1,000,000), and Technology Error & Omissions ($5,000,000), with the City named as additional insured. Contracts exceeding $25,000 require the Mayor's signature and Board of Alders approval. The Living Wage Ordinance applies to contracts exceeding $25,000 annually. Question responses are due June 19, 2026 at 5:00 PM. The anticipated contract selection date is July 20, 2026, pending Board of Alders approval. Funding is anticipated to derive from American Rescue Plan Act (ARPA) Coronavirus State and Local Fiscal Recovery Funds, with all funds obligated by December 31, 2024, and expended by December 31, 2026.