University Management, and Full Operations of Cleaning and Janitorial Services Addendum

University of North Carolina at Pembroke is requesting information on comprehensive campus housekeeping services under a turnkey operational model with RFI responses due October 29, 2026, and a mandatory site visit on September 24 at 10:00 a.m. at Pinchbeck Building Conference Room. This is market research to inform a potential 2028 formal solicitation; the University makes no commitment to award based on this RFI and will not reimburse response preparation costs.

The scope encompasses all university cleaning and janitorial services across academic facilities, student housing, special events, sports facilities, residence life areas, and off-campus locations. Detailed task lists specify daily, weekly, monthly, and as-needed cleaning frequencies and procedures for hallways, elevators, common areas, restrooms, stairwells, and shower facilities. The selected contractor would assume full responsibility for operation and management, including all staffing, personnel management, scheduling, training, quality control, equipment, supplies, and compliance.

Vendors must provide detailed cost estimates for initial implementation and total cost of ownership, a transmittal letter, company information, service descriptions with marketing materials, representative cost estimates with defined limitations, recommended implementation strategy and timeline, and references from current clients providing similar services. Multiple responses from a single vendor are permitted if each is comprehensive, distinct, and meets all requirements. Proprietary or confidential information may be designated as such subject to North Carolina public records law.

Site visit attendance is limited to two vendor representatives; attendee names must be submitted by 3:00 p.m. on September 22. Written questions are due by 2:00 p.m. on September 29, with responses posted as an addendum by October 7–8. RFI responses must be submitted through the North Carolina eProcurement Sourcing Tool.