Translation and Interpretation Services

The Nevada State Purchasing Division is soliciting a Request for Qualifications (RFQ) for Translation and Interpretation Services to support multiple state agencies statewide. The procurement seeks qualified vendors to provide comprehensive language services, including on-site and remote spoken and sign language interpreting, document translation, and related services operating 365 days a year, 24 hours a day. The state intends to award multiple contracts across geographic regions (Northern, Southern, and Rural) with a proposed four-year contract term. Evaluation criteria will be heavily weighted towards quality control procedures (50%), resource provision ability (50%), and translator/interpreter availability (50%), with an additional 10% allocated to cost factors. Vendors must be registered on nevadaepro.com, hold a Nevada business license, and maintain an active Sam.gov registration. The solicitation was released on 10/27/2025, with proposals due by 12/09/2025, and an estimated contract start date following Board of Examiners approval. Potential service users include state agencies, the University and Community College System, Court System, Legislative Counsel Bureau, and various political subdivisions.

The procurement does not explicitly indicate specific set-aside designations for disadvantaged enterprises, though the state emphasizes non-discrimination policies. Vendors must demonstrate capabilities to provide language services across diverse government settings, including Health and Human Services Departments, court settings, and employment assistance programs. The contract requires robust operational capabilities, including an emergency management plan, high-speed notification systems, and compliance with Nevada-specific requirements such as the Nevada Credentialed Court Interpreter Program. While specific budget ranges are not detailed, the contract will cover comprehensive language services with pricing structured in whole cent increments per minute for interpretation and per word for translation. The state mandates strict data protection requirements, including data encryption and maintenance of data within the United States. Contractors must provide services across numerous languages, with defined performance standards such as answering 95% of calls within five seconds and maintaining high-quality video and audio connections for remote interpretation services.