Totara Software Licenses

The Arkansas Department of Shared Administrative Services, Office of State Procurement, is seeking Totara Software Licenses for Arkansas Public Broadcasting Service (AR PBS) through a competitive bidding process. The solicitation, identified as S000000456, aims to procure a valid subscription for the Totara Learning Management System (LMS) platform for the Arkansas IDEAS learning management system. Bidders must be current Totara Partners or authorized resellers capable of providing comprehensive technical support during standard business hours (Monday through Friday, 8:00 a.m. to 4:30 p.m. Central Time). The contract will be awarded to the lowest responsive and responsible bidder based on the Total Average Cost calculated from the Official Bid Price Sheet, which includes pricing for five user tiers ranging from 1 to 750,000 users. The initial contract term is three years, with potential renewals for up to four additional one-year terms, not to exceed a total of seven consecutive years. Bid responses are due on August 25, 2025, at 2:00 p.m. Central Time, with an anticipated contract start date of October 1, 2025. Contractors must submit all documentation through ARBuy, the State's eProcurement system, including a signed Bid Signature Page, completed Bid Response Packet, and an Official Bid Price Sheet.

The procurement includes several important restrictions and requirements for potential bidders. Contractors must comply with specific state certifications, including provisions against boycotting Israel (for contracts over $1,000), employing illegal immigrants (for contracts over $25,000), and engaging in boycotts of energy, fossil fuel, firearms, or ammunition industries (for contracts over $75,000). The solicitation requires contractors to provide the State with access to the Totara source code and ensure technical support contacts who can communicate in English. While no specific set-aside designations for disadvantaged enterprises are explicitly mentioned, the bid requires detailed disclosure of any current or former connections to state government positions. The State reserves the right to negotiate with the lowest-bidding contractor if bids exceed available funding or if additional savings may be achieved through negotiation. Although specific budget ranges are not detailed, the pricing structure allows for flexible bidding across multiple user tiers, with payments to be processed through ACH direct deposit within 30 days of delivery and conforming invoice.