Teramind UAM Licences

The Texas Department of Information Resources (DIR) is conducting a procurement for Teramind UAM Licenses through Solicitation Number IFB-FY26-RITM1196484-Teramind-DFPS. The primary objective of this solicitation is to acquire user activity monitoring (UAM) software licenses with a clear preference for a cloud-based solution. While the vendor has partnerships with AWS and Azure Marketplace, the solicitation notes that the current platform is hosted on Oracle Cloud Infrastructure. The procurement seeks comprehensive software licensing that will enable advanced monitoring and management capabilities. The solicitation was originally released on October 20, 2025, with an addendum issued on October 27, 2025, which includes a Question and Answer document and updated links to required documentation. The critical submission deadline is November 3, 2025, with potential respondents required to submit a signed acknowledgment of the addendum. Vendors must provide detailed responses that demonstrate their ability to meet the technical specifications and deployment requirements for the UAM licensing.

The procurement appears to have considerations for Historically Underutilized Business (HUB) participation, as evidenced by the requirement to complete HUB Subcontracting Plan (HSP) forms. Potential respondents will need to demonstrate compliance with Texas state procurement guidelines and provide documentation showing their ability to integrate with existing technological infrastructure. While specific award values are not explicitly stated in the available documents, the solicitation suggests this is a state-level procurement with potential multi-year licensing implications. Interested vendors should carefully review the full solicitation documents, particularly the addendum, which provides critical details about submission requirements and technical expectations. The point of contact for this procurement is Laura Zarate from the Department of Information Resources, located in Austin, Texas, who can provide additional clarification on solicitation details. Respondents should prepare comprehensive proposals that address the cloud-based deployment preferences and demonstrate robust user activity monitoring capabilities.