Telephone and Online Tobacco and Vaping Cessation Services

The Idaho Department of Health and Welfare is seeking proposals for Telephone and Online Tobacco and Vaping Cessation Services through a competitive Request for Proposal (RFP) process. The procurement aims to secure a contractor to provide a comprehensive toll-free telephone-based quitline and web-based tobacco cessation resource specifically tailored for Idaho tobacco users. The contract will have an initial term from January 1, 2025 to December 31, 2028, with potential for up to five years of renewals. Key deliverables include managing call volumes, implementing structured counseling protocols, providing nicotine replacement therapy, executing client referrals, and maintaining detailed data collection and reporting systems. The evaluation process will be comprehensive, with technical proposals weighted at 60% of the total score and cost proposals accounting for the remaining 40%. Proposal submissions are due by November 27, 2024, with the RFP (RFP 594) providing detailed specifications for potential bidders. Contractors must demonstrate extensive qualifications in delivering tobacco cessation services and the capability to meet the Department's specific requirements.

While the RFP does not explicitly mention specific set-aside designations or enterprise restrictions, the procurement is funded through a combination of Centers for Disease Control and Prevention (CDC) grants and Department resources. The annual budget for these cessation services has historically been approximately $750,000, though funding may fluctuate based on state and federal policy changes. Potential bidders should be prepared for potential budget adjustments and demonstrate financial stability. The current document does not reference incumbent vendors or specify mandatory technology integration requirements. Interested contractors should be prepared to provide a comprehensive, customized approach to tobacco cessation services that can be seamlessly implemented across Idaho. Vendors will need to showcase their expertise in telephone counseling, web-based resources, and data management to be competitive in this procurement opportunity.