Surge Protector

The City of Philadelphia is procuring surge protectors and related office automation equipment through the PHLContracts platform. This procurement applies to all city departments requesting office automation equipment and requires vendors to deliver products via inside delivery to a loading dock, with the vendor responsible for all installation and configuration costs unless otherwise directed. Deliverables include the surge protector units themselves, along with mandatory installation and configuration services, extended warranty coverage, and on-site maintenance response. Warranty requirements are stringent, including a minimum of five years for servers and IT appliances, four years for PCs and laptops, three years for tablets, and original equipment manufacturer warranty for peripherals such as printers and copiers, all commencing after a 30 to 120-day acceptance period. Vendors must offer next-day on-site maintenance response within 24 hours, including all parts and labor, with payment due after equipment delivery and City acceptance. The submission deadline is April 28, 2026, with the contract opportunity posted on April 21, 2026. Vendors must complete a 15-step submission process through the PHLContracts online portal, including General, Items, Questions, Terms & Conditions, Attachments, and Summary tabs, ensuring all mandatory fields are completed and entering unit costs for each item while avoiding "No Bid" selections.

The Local Business Entity (LBE) Program does not apply to this Office Automation Program, though vendors must still answer the related question to proceed with submission. No incumbent vendors or specific current contractors are identified in the procurement documents. Vendors have the flexibility to offer either a 3-year or 5-year maintenance option and may indicate whether instruction and training services are requested as part of their quote. The procurement permits vendors to specify their acceptance of refurbished equipment, providing an option for cost-effective solutions. No specific budget range or award value is disclosed in the available documentation; however, the scope of the procurement encompasses office automation equipment across multiple city departments, suggesting potential for significant contract value. Vendors must submit product literature at the City's request and acknowledge all requirements specified in the Office Automation Form (B1801234) prior to bid submission.