Statewide Victim Notification System

The Nevada Office of the Attorney General (OAG) is seeking proposals for a Statewide Victim Notification System (VNS) through a competitive Request for Proposals (RFP) process covering Churchill County and the entire state. The VNS solution must dynamically maintain and access offender and victim data from multiple law enforcement sources, providing automated notifications via telephone, email, SMS, and app push notifications when an accused or convicted person experiences custody status changes. Key deliverables include a toll-free number, secure web portal, smartphone application, and 24-hour live operator assistance in English and Spanish. Vendors must demonstrate compliance with Center for Internet Security Controls, Americans with Disabilities Act, and Web Content Accessibility Guidelines. The procurement timeline indicates the RFP was posted on September 27, 2024, with proposals due by November 4, 2024. Evaluation criteria will focus on vendor qualifications, technical capabilities, and pricing, with the anticipated contract term beginning upon Nevada Board of Examiners approval and consisting of a four-year initial contract with two potential one-year renewal options.

No specific set-aside designations or restrictions for disadvantaged enterprises were explicitly detailed in the documentation. The RFP notes that the resulting contract may be utilized by other Nevada state agencies, public entities within Nevada, and potentially public entities in other states, subject to applicable laws. The annual service rate is established at $246,406.00, with a total potential contract value of approximately $1,232,030 for the four-year initial term. The state will assess an administrative fee of up to 1% on purchases made under the contract. While the current incumbent vendor is not specified, the OAG currently operates under the Office 365 platform and will designate staff to coordinate with the selected VNS vendor. Vendors must provide minimum insurance coverage, including commercial general liability, automobile liability, workers' compensation, technology errors and omissions/professional liability, and network security and privacy liability. The Committee on Domestic Violence will provide governance for the VNS implementation and operations.