SS-TRMMP-Toll Revenue Management and Maintenance Program Systems

The Illinois State Toll Highway Authority is pursuing a sole economically feasible source contract with Electronic Transaction Consultants, LLC (ETC) for Toll Revenue Management and Maintenance Program Services. This procurement covers comprehensive support and maintenance of the Tollway's Host System and legacy Violation Processing System, which currently processes over one billion annual lane transactions generating $1.6 billion in revenue. The contract's key deliverables include 24/7 system support, software license renewals, database and storage upgrades for security compliance, system updates for transaction filters, and initiation of sunsetting the legacy Violation Processing System. Technical initiatives encompass lane integration to read non-I-PASS transponders, data archiving to meet state mandates, consolidation of aged receivables, and monthly security patch reviews. The contract term is scheduled from January 31, 2026, to January 30, 2029, with a firm deadline of November 12, 2025, for potential public hearing requests or written comments. Interested parties must submit any objections or hearing requests by November 7, 2025, to potentially interrupt the sole source award.

The procurement is specifically targeted to ETC as the sole vendor due to the proprietary and specialized nature of their electronic tolling technology, with no alternative economically or technically feasible solution identified. No specific set-aside designations or enterprise restrictions are mentioned in the documentation. The total contract value is $10,658,377, comprising $3,750,000 for software updates and $6,908,377 for maintenance expenditures, funded entirely through toll revenue rather than state-appropriated funds. The current system infrastructure supports critical financial operations, processing 100% of the Tollway's lane transactions, and the Tollway is simultaneously developing a Request for Proposal to replace the back-office system. This sole source contract is designed to provide operational continuity and stability during the planned system replacement. The procurement emphasizes maintaining financial integrity, ensuring regulatory compliance, and preparing for potential future system migrations while providing comprehensive technical support and monthly reporting.