SP_REQ-DASOBO-00038882_Amd-1_TRS-CTS Svcs_Approved.pdf

This document is an amendment to a Special Procurement contract for Telecommunications Relay Service (TRS) and Captioned Telephone Service (CTS) issued by the State of Oregon for Marion County and the City of Salem. The contract is for the provision of services that enable individuals with hearing and speech disabilities to communicate by telephone. The amendment extends the contract term by one year, from July 1, 2022 to June 30, 2023, with the option to renew for up to two additional one-year terms.

The contract requires the successful bidder to provide inbound and outbound TRS and CTS services to the participating jurisdictions. Pricing is based on a fixed monthly fee per minute of use. There are no set-aside requirements, and the incumbent provider is Oregon Relay/Oregon Telecommunications Relay Service. Funding for the contract is provided through the Oregon Public Utility Commission's Telecommunications Devices Access Program. The contract has an estimated total value of $450,000 annually.