Sole Source- Results Software Implementation Services

The Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS) are pursuing a sole-source procurement for Mass Ingenuity software implementation services through SHI Inc. The contract focuses on deploying the Results Software tenant, which includes setup, data migration, onboarding, and visual analytics deployment for performance measure reporting. Specific deliverables include establishing a new software tenant, migrating existing data, implementing visual analytics capabilities, and providing organizational change management services. The procurement will enable OHA and ODHS to enhance their reporting capabilities through a monthly subscription service that offers 5 library reports per month, unlimited self-service library reports, 1 custom report monthly, 3 workspace users, and 12 hours of annual group training. The procurement is being conducted as a sole-source contract under the NASPO Cloud Solutions master agreement, with protests accepted until 3:00 PM on March 20, 2024, which is seven calendar days after the initial posting on Oregon Buys.

SHI Inc. is identified as a 100% minority-owned, woman-owned business that serves as the exclusive reseller for Mass Ingenuity services in Oregon. The contract is specifically applicable to Marion County and the City of Salem jurisdictions. The total implementation services contract value is $91,674, with a contract period extending through March 31, 2024. The procurement leverages existing state cloud solutions agreements and builds upon previous special procurement arrangements for the Results Software, which the agencies have utilized since 2012. The software implementation will allow individual ODHS and OHA divisions to independently engage with Mass Ingenuity for visual analytics subscription services, enabling customized reporting and dashboard development. No additional vendor qualifications or competitive bidding are required due to the sole-source nature of the procurement, which is justified by Mass Ingenuity's exclusive ownership rights to the RESULTS software.