Sheriff's Office Scheduling Software

Ottawa County, Michigan, through its Sheriff's Office, is seeking proposals for a comprehensive scheduling software solution via RFP 25-073. The procurement targets an out-of-box software platform designed to consolidate shift management and staff scheduling functions for law enforcement personnel. The software must integrate with TimeClocks Plus, support multiple schedule types, accommodate 300-350 users, and provide mobile app functionality with single sign-on capabilities. Key deliverables include robust reporting tools, role-based permissions, real-time Outlook calendar updates, and features supporting callouts, shift trades, bid management, and vacation tracking. Vendors must demonstrate experience in law enforcement scheduling solutions, provide three references from governmental or municipal organizations, and ensure compliance with CJIS and HIPAA security standards. The RFP was issued on September 16, 2025, with proposals due by October 7, 2025, at 2:00 PM ET. Evaluation is scheduled from October 8-17, 2025, with potential vendor interviews on October 14, 2025.

While the county does not specify explicit set-aside designations, it indicates a preference for US-based vendors, though this is not a mandatory requirement. The proposed contract will have an initial three-year term with options for two additional two-year renewals. The annual budgeted amount ranges between $10,000 and $20,000 per year, with the expectation that the selected vendor will provide comprehensive implementation, training, integration, data migration, ongoing maintenance, and support services. The software must be capable of supporting various departmental needs across Ottawa County, including its departments, agencies, and courts. Vendors must outline their approach to system updates, patches, and future interoperability with existing technology infrastructure. Only one vendor will be selected for this contract, which emphasizes the importance of a comprehensive, adaptable scheduling solution that meets the complex operational needs of a modern law enforcement agency.