Servicer Oversight
Closed State & local contract opportunity Posted
- Solicitation number
- 332-RFP24-1007
- State
- Texas
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- UNSPSC codes
- 84101501 Financial assistance
- 84101502 Savings mobilization programs
- 84101503 Guarantee agreements
- 64000000 Financial Instruments, Products, Contracts and Agreements
- 64100000 Bank offered products
- 64101500 Time deposit accounts
- 64101600 Demand deposit accounts
- 64101700 Electronic fund transfer and payment products
- 64111800 Entitlements or rights
- 64111900 Structured financial products
Show all 36
- 64101501 Certificate of deposit CD
- 64101502 Simple savings account
- 64101601 Interest bearing checking account
- 64101602 Money market account
- 64101603 Simple checking account
- 64101701 Bill paying application
- 64101702 Currency exchange application
- 64101703 Money transfer application
- 64101704 Over draft protection
- 64111801 Allotment or bonus right
- 64111802 Subscription right
- 64111803 Purchase right
- 64111804 Warrant
- 64111901 Principal protected structured financial product
- 64111902 Principal unprotected structured financial product
- 64111903 Exchange traded fund ETF
- 64111904 Single structured product
- 64111905 Over the rainbow structured product
- 64111906 Variable annuity
- 84131614 Underwriting service
- 93151609 Lotteries services
- 93151605 Government finance services
- 84121900 Mortgage banking
- 84121901 Housing finance
- 84121902 Re financing services
- 84121903 Commercial mortgage finance
Opportunity details come from txsmartbuy.com. Updated .
About this opportunity
The Texas Department of Housing and Community Affairs (TDHCA) is seeking a contractor to review the historic performance of its Master Servicer in servicing the Department's mortgage loans. The review will assess the Master Servicer's compliance with internal policies and procedures, as well as adherence to industry best practices related to timely loan processing, loss mitigation, delinquency management, foreclosures, loan modifications, and second lien recovery. The initial contract term is expected to begin on May 1, 2024 and terminate on April 30, 2025, with TDHCA having the option to extend the contract for two additional one-year periods. Respondents must demonstrate significant experience and expertise in mortgage servicing, servicing oversight, quality control, mortgage servicing rights (MSR) valuation, loss mitigation, loan surveillance, and portfolio review. The contract opportunity involves the jurisdictions of Travis County and the City of Austin, Texas.
The RFP requires respondents to provide a firm, fixed price for the required services and to submit a HUB Subcontracting Plan (HSP) demonstrating their good faith effort to subcontract portions of the work to Texas-certified Historically Underutilized Businesses (HUBs). The State of Texas has established HUB participation goals for various contract types, and the Department may, at its discretion, award the contract to multiple respondents. There is no information provided regarding the incumbent or current environment, funding requirements and sources, or the contract's award value or budget range.
Opportunity text
The Texas Department of Housing and Community Affairs seeks a review of Master Servicer's historic performance in servicing the Department's loans, compliance with internal policies and procedures, and adherence with industry best practices related to timely loan processing, loss mitigation, delinquency management, foreclosures, loan modifications, and second lien recovery.
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