Senior Business Process Consultant

The State of Maryland has posted a contract opportunity for a Senior Business Process Consultant. The Maryland Department of Labor, Unemployment Insurance division is seeking proposals for this position to document the agency's telecommunications processes and provide recommendations and/or solutions. The work is to be performed at 8 specified locations in Maryland and is estimated to require 1,560 hours over the period from January 1, 2024 to September 30, 2024. Proposals are due on October 31, 2023 by 2pm. The vendor must be able to provide 3 references for similar maintenance work on phone systems. The contract will be awarded based on a combination of technical merit and price, with no single factor given greater weight.

The contract opportunity has a 25% Minority Business Enterprise (MBE) goal for Functional Areas II and III. No additional set-aside designations or restrictions on the types of organizations that can respond were provided. The incumbent vendor or current contractor, and any existing infrastructure or technology that requires integration, were not specified. The possible award value or budget range was also not provided.