Self Service Kiosk DQ

The Colorado Department of Human Services, Division of Vocational Rehabilitation, Business Enterprise Program (BEP), issued a Documented Quote (DQ) solicitation for self-service kiosk equipment and related services to support micro-market operations across Colorado serving blind operators. The procurement seeks an initial purchase of two self-service checkout kiosks with potential for additional purchases throughout the fiscal year and beyond, to be deployed at various BEP locations including vending routes, snack bars, convenience stores, cafeterias, military dining halls, and other ventures. Two distinct kiosk configurations are specified: Configuration #1 requires a full-sized kiosk with cash in/out capability, featuring a 15.5-inch touchscreen, credit card swipe functionality, web camera, biometric fingerprint scanner, custom decal, and barcode scanner; Configuration #2 specifies a full-sized kiosk with change credited to account functionality, including dual screens (22-inch promotional and 19-inch touchscreen), credit card reader, web camera system, custom decal, barcode scanner, bill acceptor, and biometric fingerprint scanner. Vendors must demonstrate compliance with comprehensive operational and technical requirements including predictive inventory management with theft and spoilage tracking, cloud-based web accessibility, real-time monitoring capabilities for state oversight and visually impaired operators, bilingual (English/Spanish) functionality, 24/7 customer service support, PCI certification, and encrypted credit card processing. Required vendor submissions include a completed spreadsheet with itemized fee structures, signature page, delivery confirmation, experience summary, reseller information if applicable, and manufacturer warranty documentation. The quote submission deadline was October 5, 2015, at 2:00 PM MDT, with delivery and installation required no later than October 30, 2015, and an ideal delivery date of October 27, 2015. The initial award period expires June 30, 2016, with three optional one-year renewal periods available. Evaluation criteria prioritize price and cost as the primary factors, with secondary consideration given to vendor experience, delivery capability, and warranties.

Service Disabled Veteran Owned Small Businesses (SDVOSBs) registered with the U.S. Department of Veterans Affairs may receive a 5 percent preference on their bid price, provided they submit proper verification documentation. Vendors must be registered with Colorado's Vendor Self Service (VSS) System prior to the solicitation deadline to be eligible for award. All equipment must be new with manufacturer warranties unless otherwise specified, and all pricing must be submitted on an FOB Destination basis with terms of not less than 45 calendar days, with pricing remaining firm throughout the award period and any option years. The State reserves the right to increase or decrease quantities based on available funding and may award to one or more vendors or make no awards, with selection based on the quote most advantageous to the State. No specific budget ranges or award values are disclosed in the solicitation documents, as this is a competitive quote-based procurement where price is the primary evaluation factor and vendors are required to submit itemized pricing for equipment, installation, maintenance, support services, and ancillary fees.