Security Services RFP

Waukesha County Health and Human Services Department and Waukesha County Expo Center are seeking comprehensive security services through Request for Proposal (RFP) #2025047, released on November 6, 2025, with proposals due December 9, 2025, at 2:00 p.m. Central. The procurement is divided into two groups: Group A covers 24/7 security services for the Mental Health Center campus, which includes a 16-bed adult psychiatric hospital, a 14-bed adult crisis stabilization unit, outpatient clinic services, and administrative offices; Group B involves event security services for the Expo Center on an as-needed basis. Bidders may submit proposals for Group A, Group B, or both groups, with the county reserving the right to award by group or in aggregate. Evaluation criteria will assess 30% on firm experience and qualifications, 20% on staff experience, 25% on response content and quality, and 25% on cost. The initial contract term is two years, with options for three one-year extensions, anticipated to commence on June 1, 2026, for Group A and as soon as practicable for Group B. Providers must have at least five years of similar service experience and be registered to do business in Wisconsin.

The RFP does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The county will provide on-site training, including orientation and Crisis Prevention Intervention (CPI) training, and requires comprehensive background checks and insurance coverage from the selected provider. Pricing must remain firm for the first two years, with subsequent one-year contract periods potentially subject to escalation/de-escalation based on the Bureau of Labor Statistics National Employment Cost Index, limited to 3% or less. While specific budget ranges are not detailed in the provided documents, the comprehensive nature of the security services across multiple facilities suggests a significant contract value. Proposers must submit their responses electronically through the Waukesha County Bonfire Purchasing Portal, with all submitted proposals required to remain valid for 90 calendar days from the opening date. The final contract will incorporate the RFP, its terms and conditions, amendments, the contractor's technical response, fee schedule, and any accepted written offers or clarifications.