SCADA Repair, Parts, & Support Service for Water, Wastewater and Stormwater

The City of Dallas is seeking a 36-month Indefinite Delivery/Indefinite Quantity (ID/IQ) service agreement for SCADA Repair, Parts, and Support Services covering water, wastewater, and stormwater operations. The procurement is a Request for Competitive Sealed Proposal (RFCSP) targeting comprehensive technology support for the city's critical infrastructure systems, including the ALERT system, water treatment plants, water pumping and distribution networks, water collection, wastewater treatment plants, and stormwater operations. Key deliverables include parts repair, replacement parts, software support, programming, server upgrades, networking, project management, security support, troubleshooting, training, and hardware replacement. The proposal will be evaluated on a 100-point scale, with 35 points for experience, 30 points for approach, 30 points for cost and timeframe, and 5 points for local preference. Proposers must demonstrate at least five years of relevant experience, have a solution partner with government experience, and provide comprehensive technical capabilities. The proposal is due on November 21, 2025, with the contract commencing upon City Council approval.

The solicitation appears to have no specific set-aside designations, but does emphasize local workforce participation and requires a wage floor of $23.06 per hour for contract employees. Proposers must complete a Team Make-Up and Local Workforce Form, providing details about subcontractors, workforce demographics, and employee classifications. While no incumbent vendors are explicitly mentioned, the contract requires integration with existing SCADA systems and infrastructure across multiple municipal operations. Insurance requirements are comprehensive, mandating coverage including Workers' Compensation ($500,000), Business Automobile Liability ($500,000), Commercial General Liability ($1,000,000), Umbrella/Excess Liability ($2,000,000), and Professional Liability Insurance ($1,000,000). Although a specific contract value is not stated, the broad scope and multi-year nature of the contract suggest a significant potential investment in technological infrastructure and support services for the City of Dallas.